Purpose -The purpose of this study is to highlight the importance of selected environmental, situational and individual factors in the training transfer process. Design/methodology/approach -This study proposes and tests a framework via structural equation modelling by including supervisor and peer support, instrumentality and learner readiness on 503 Malaysian bank employees. It proposes a modified and improved scale for learner readiness previously developed by Holton et al.. Findings -As hypothesized, supervisor and peer support increase the motivation level of the trainee to transfer the learned skills. The findings of this study will help researchers to resolve the conflict among past researchers about the role of peer and supervisor support in training transfer process. In addition, an improved scale of learner readiness is used and the result indicates a significant relationship between learner readiness and transfer motivation. Furthermore, this study explains the importance of intrinsic rewards and finds that intrinsic rewards make trainees retain more skills and learned skills are transferred to the work place. Practical implications -The findings of this research would be helpful for human resource development professionals to develop effective strategies in order to maximize the training transfer and effectively manage the training program. The findings of this research explained the role of stakeholders -trainers, trainees, supervisors, peers and top management -which will maximize the training transfer at the work place. Originality/value -This paper examines new relationships among different factors which resist transfer motivation and training transfer at the workplace.

Purpose – The purpose of this paper is to establish a link between marketing resources, procurement process coordination (PPC) and firm performance. To allow for greater understanding in the field of supply chain management, the present study looked into the coordination between the construction firms and their main building materials suppliers. Design/methodology/approach – This study employed the quantitative method where stratified random sampling and self-administrated questionnaires were sent to respondents in the construction industry. The research framework was tested using structural equation modelling technique. Findings – The empirical result revealed that marketing resources have positive and significant effects on PPC dimensions. It was also found that PPC (mainly joint operation planning and supplier relationship development dimensions) has significant positive relationship towards firm performance. Research limitations/implications – This study focused solely on the firms in the construction industry and data collection was on a single respondent basis. Practical implications – The findings of this study underlines some implication and suggests that construction industry players adopt and emphasise such orientations in order to enhance their performance – operational and customer performance in particular. Originality/value – This study employed a newly developed framework based on the existing theoretical arguments to empirically examine the link between marketing resources, PPC and firm performance and offers fresh insights on the effects of PPC in linking marketing resources and firm performance. Besides that, since there are very limited studies that have taken the initiative to specifically list down the activities involved in the PPC, mainly in the context of the construction industry, this study offers a significant contribution.

Supply chain (SC) is basically a network of firms involved in complex activities and multi processes. With such complexities, this management of interdependencies require to be coordinated to improve the performance of SC i.e. on flow of information, services, money and material. Various areas of supply chain management (SCM) have been explored by the researchers including supply chain coordination (SCC) and managing supplier relations. The initial part of this paper presents a conceptual discussion and framework of the link between market orientation, procurement process coordination and performance in the construction industry. It is supported with the result from a pilot case study in the building construction sector. The discussion from the pilot case study concentrates on the importance of market orientation and each activity in the procurement process coordination. Finding from this study illustrates that the importance of procurement process coordination in the construction industry slightly varies from manufacturing. While, several means of coordination could be adopted, information sharing and supply contract were demonstrated to be visible.

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