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The paper aims to investigate the reasons why Augmented Reality (AR) has not fully broken the industrial market yet, or found a wider application in industries. The main research question the paper tries to answer is: what are the factors (and to what extent) that are limiting AR? Firstly, a reflection on the state of art of AR applications in industries is proposed, to discover the sectors more commonly chosen for deploying the technology so far. Later, based on a survey conducted after that, three AR applications have been tested on manufacturing, automotive, and railway sectors, and the paper pinpoints key aspects that are conditioning its embedding in the daily working life. In order to compare whether the perception of employees from railway, automotive, and manufacturing sectors differs significantly, a one-way analysis of variance (ANOVA) has been used. Later, suggestions are formulated in order to improve these aspects in the industry world. Finally, the paper indicates the main conclusions, highlighting possible future researches to start.

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Policymakers need to consider the impacts that robots and artificial intelligence (AI) technologies have on humans beyond physical safety. Traditionally, the definition of safety has been interpreted to exclusively apply to risks that have a physical impact on persons’ safety, such as, among others, mechanical or chemical risks. However, the current understanding is that the integration of AI in cyber-physical systems such as robots, thus increasing interconnectivity with several devices and cloud services, and influencing the growing human-robot interaction challenges how safety is currently conceptualised rather narrowly. Thus, to address safety comprehensively, AI demands a broader understanding of safety, extending beyond physical interaction, but covering aspects such as cybersecurity, and mental health. Moreover, the expanding use of machine learning techniques will more frequently demand evolving safety mechanisms to safeguard the substantial modifications taking place over time as robots embed more AI features. In this sense, our contribution brings forward the different dimensions of the concept of safety, including interaction (physical and social), psychosocial, cybersecurity, temporal, and societal. These dimensions aim to help policy and standard makers redefine the concept of safety in light of robots and AI’s increasing capabilities, including human-robot interactions, cybersecurity, and machine learning.

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