Aims: To understand the features of experiential knowledge with recovery and the process of social work students learning to use their experiential knowledge of recovery from an existential and emancipatory perspective. Methods: A participatory action research design was used in an applied university social work department in the Netherlands to develop a new curriculum for students using their experiential knowledge. Students were invited to disclose and share their personal experiences of recovery in the classroom and practice. Results: Experiential knowledge of recovery can be articulated as knowledge of finding a new balance in dualities of several existential themes. Social work students shared their experiences in a reflexive way and transcended their individual experiences to develop a critical subjectivity. They experienced their learning process as emancipatory and destigmatizing, but shame came up as a recurring theme. Making use of experiential knowledge sometimes conflicted with expectations of the social worker as a detached professional expert. Conclusion: Experiential knowledge of recovery can be articulated as knowledge of living with existential dualities. Profiling oneself as a social worker with existential knowledge of recovery has paradoxical aspects: it may weaken shame and combat stigmatization, but may reinforce stigma as well.

Qualitative researchers are more and more keen to have social impact and make their research actionable. Participatory health research (PHR) involves people who live in vulnerable situations and fosters collaboration with other stakeholders, including policymakers, to improve the health and well-being of those whose lives are at stake. People who it concerns are engaged in every step of the research process of PHR to make a difference and strive for social change. Qualitative and elicitation methods are often the primary source of data gathering in PHR, and an arts-based approach is a powerful way to engage a salient audience, such as policymakers. This article provides a thick description of a PHR study aiming to create a learning platform for change in service delivery for unemployed people in order to better meet their needs.

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Purpose This study aims to explore the perspectives of mental health professionals who are in a process of integrating their own experiential knowledge in their professional role. This study considers implications for identity, dilemmas and challenges within the broader organization, when bringing experiential knowledge to practice. Design/methodology/approach As part of a participatory action research approach, qualitative methods have been used, such as in-depth interviews, discussions and observations during training and project team. Findings The actual use of experiential knowledge by mental health care professionals in their work affected four levels: their personal–professional development; the relation with service users; the relation with colleagues; and their position in the organization. Research limitations/implications Because of its limited context, this study may lack generalisability and further research with regard to psychologists and psychiatrists, as well as perceptions from users, is desirable. Social implications According to this study, social change starts from a bottom-up movement and synchronously should be facilitated by top-down policy. A dialogue with academic mental health professionals seems crucial to integrate this source of knowledge. Active collaboration with peer workers and supervisors is desired as well. Originality/value Professionals with lived experiences play an important role in working recovery-oriented, demonstrating bravery and resilience. Having dealt with mental health distress, they risked stigma and rejections when introducing this as a type of knowledge in current mental health service culture. Next to trainings to facilitate the personal–professional process, investments in the entire organization are needed to transform governance, policy and ethics.

Introduction: Nowadays the Western mental health system is in transformation to recovery-oriented and trauma informed care in which experiential knowledge becomes incorporated. An important development in this context is that traditional mental health professionals came to the fore with their lived experiences. From 2017 to 2021, a research project was conducted in the Netherlands in three mental health organizations, focussing on how service users perceive the professional use of experiential knowledge. Aims: This paper aims to explore service users’ perspectives regarding their healthcare professionals’ use of experiential knowledge and the users’ perceptions of how this contributes to their personal recovery. Methods: As part of the qualitative research, 22 service users were interviewed. A thematic analysis was employed to derive themes and patterns from the interview transcripts. Results: The use of experiential knowledge manifests in the quality of a compassionate user-professional relationship in which personal disclosures of the professional’s distress and resilience are embedded. This often stimulates users’ recovery process. Conclusions: Findings suggest that the use of experiential knowledge by mental health professionals like social workers, nurses and humanistic counselors, demonstrates an overall positive value as an additional (re)source.