Fitness trackers encourage users to set goals to improve personal wellbeing, but these goals sometimes remain unmet. Understanding how improved ways of communicating failure to meet fitness goals could help prevent negative thought cycles (rumination) and avoid reduced motivation for physical activity. To address this challenge, we studied how unmet goals can be presented in apps. We designed prototypes that showed unmet fitness goals. Radial and regular bar charts, single-coloured and multicoloured were used in the study. In a survey (n = 165), we compared the four versions and a textual description of the unmet goals. Then, we conducted followup interviews (n = 20) to gain a detailed understanding of the perceptions and feelings evoked by the prototypes. We found that bar graphs offered a significantly better potential for reflection and multicoloured charts triggered significantly more rumination. We contribute in-depth insights into designing systems that use goals and avoid potential negative effects of personal tracking. CCS CONCEPTS • Human-centered computing → Empirical studies in HCI.
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