Cybersecurity incidents are commonplace nowadays, and Smalland Medium-Sized Enterprises (SMEs) are exceptionally vulnerable targets. The lack of cybersecurity resources available to SMEs implies that they are less capable of dealing with cyber-attacks. Motivation to improve cybersecurity is often low, as the prerequisite knowledge and awareness to drive motivation is generally absent at SMEs. A solution that aims to help SMEs manage their cybersecurity risks should therefore not only offer a correct assessment but should also motivate SME users. From Self-Determination Theory (SDT), we know that by promoting perceived autonomy, competence, and relatedness, people can be motivated to take action. In this paper, we explain how a threat-based cybersecurity risk assessment approach can help to address the needs outlined in SDT. We propose such an approach for SMEs and outline the data requirements that facilitate automation. We present a practical application covering various user interfaces, showing how our threat-based cybersecurity risk assessment approach turns SME data into prioritised, actionable recommendations. CCS CONCEPTS• Security and privacy → Systems security; Human and societal aspects of security and privacy.

Cybersecurity is essential for the protection of companies against cyber threats. Traditionally, cybersecurity experts assess and improve a company's capabilities. However, many small and medium-sized businesses (SMBs) consider such services not to be affordable. We explore an alternative do-ityourself (DIY) approach to bringing cybersecurity to SMBs. Our method and tool, CYSEC, implements the Self-Determination Theory (SDT) to guide and motivate SMBs to adopt good cybersecurity practices. CYSEC uses assessment questions and recommendations to communicate cybersecurity knowledge to the end-user SMBs and encourage self-motivated change. In this paper, the operationalisation of SDT in CYSEC is presented and the results of a multi-case study shown that offer insight into how SMBs adopted cybersecurity practices with CYSEC. Effective automated cybersecurity communication depended on the SMB's hands-on skills, tools adaptedness, and the users' willingness to documenting confidential information. The SMBs wanted to learn in simple, incremental steps, allowing them to understand what they do. An SMB's motivation to improve security depended on the fitness of assessment questions and recommendations with the SMB's business model and IT infrastructure. The results of this study indicate that automated counselling can help many SMBs in security adoption.

Small and medium-sized enterprises (SME) are considered an essential part of the EU economy; however, highly vulnerable to cyber-attacks. SMEs have specific characteristics which separate them from large companies and influence their adoption of good cybersecurity practices. To mitigate the SMEs' cybersecurity adoption issues and raise their awareness of cyber threats, we have designed a self-paced security assessment and capability improvement method, CYSEC. CYSEC is a security awareness and training method that utilises selfreporting questionnaires to collect companies' information about cybersecurity awareness, practices, and vulnerabilities to generate automated recommendations for counselling. However, confidentiality concerns about cybersecurity information have an impact on companies' willingness to share their information. Security information sharing decreases the risk of incidents and increases users' self-efficacy in security awareness programs. This paper presents the results of semi-structured interviews with seven chief information security officers (CISOs) of SMEs to evaluate the impact of online consent communication on motivation for information sharing. The results were analysed in respect of the Self-Determination Theory (SDT). The findings demonstrate that online consent with multiple options for indicating a suitable level of agreement improved motivation for information sharing. This allows many SMEs to participate in security information sharing activities and supports security experts to have a better overview of common vulnerabilities.

Purpose This paper aims to present the evaluation of a self-paced tool, CyberSecurity Coach (CYSEC), and discuss the adoption of CYSEC for cybersecurity capability improvement in small- and medium-sized enterprises (SMEs). Cybersecurity is increasingly a concern for SMEs. Previous literature has explored the role of tools for awareness raising. However, few studies validated the effectiveness and usefulness of cybersecurity tools for SMEs in real-world practices. Design/methodology/approach This study is built on a qualitative approach to investigating how CYSEC is used in SMEs to support awareness raising and capability improvement. CYSEC was placed in operation in 12 SMEs. This study first conducted a survey study and then nine structured interviews with chief executive officers (CEOs) and chief information security officers (CISO). Findings The results emphasise that SMEs are heterogeneous. Thus, one cybersecurity solution may not suit all SMEs. The findings specify that the tool’s adoption varied quite widely. Four factors are primary determinants influencing the adoption of CYSEC: personalisation features, CEOs’ or CISOs’ awareness level, CEOs’ or CISOs’ cybersecurity and IT knowledge and skill and connection to cybersecurity expertise. Originality/value This empirical study provides new insights into how a self-paced tool has been used in SMEs. This study advances the understanding of cybersecurity activities in SMEs by studying the adoption of CYSEC. Moreover, this study proposes significant dimensions for future research.