Numerous researchers have examined the antecedents of trust between managers and subordinates. Recent studies conclude that their influence varies depending on whether what is being examined is a manager's trust in a subordinate or a subordinate's trust in a manager. However, the reasons given to justify this phenomenon present limitations. This article offers a new theoretical approach that relates the influence of each antecedent to Aristotelian forms of reasoning, ethical, and instrumental. The proposed approach shows that the influence of each antecedent depends on which rationality prevails in the person who trusts. The contribution of this article is to better explain the phenomenon of interpersonal trust formation and its logic, while offering at the same time several practical implications for managers interested in developing an organizational culture based on trust. The article begins with a literature review of more relevant empirical studies analyzing superior-subordinate trust formation and presents some theoretical limitations of the arguments described in these works. Then, it offers a new theorerical approach based on Aristotelian thought to explain the influence of the antecedents of trust in management-subordinate relationships. The theoretical contribution is then confirmed in an empirical study of 163 mid-level managers in Spain.
Mentoring research is recent and multidisciplinary and is found in mostly English speaking cultural contexts. The purpose of this study is to describe a fifty-year old mentoring practice involving faculty-mentors and engineering student-mentees, at the school of engineering of a Spanish university, a non-English speaking context. Mentoring is part of the process of developing the career of the engineering students. For this description, we first developed a more complete conceptual framework of mentoring from literature, identifying the key elements or components. The description of each element in the mentoring practice at the study setting was obtained from archival documents, records, observations and interviews of faculty-mentors and student-mentees. The usefulness of the framework is thereby tested and areas for improvement of the mentoring practice are identified. In addition, this study extends mentoring research into the Spanish speaking European culture and highlights a mentoring experience that could be replicated in other universities. We provide a definition of mentoring that is based on the mentoring experience and practice at the institution given the lack of a generally accepted definition of mentoring.
Purpose -The aim of this paper is to propose a wider and more humanistic understanding of the phenomenon of trust and "trust building" through a dialogue between ethics and social sciences. Design/methodology/approach -This paper offers a constructive critical review of the explanation of trust proposed by Mayer et al. in their 1995 seminal article, and expands this by considering the ethical dimension and the role of virtues. Findings -The integrative model of organizational trust by Mayer et al. lacks a specific reference to the role played by human will and the ability to make free choices. When assessing the trust built in a relationship, an explicit consideration of human will should be included in the related model, and specifically, reference to moral virtues and practical wisdom as elements involved in this trust-building process. Practical implications -It improves the understanding of the dynamics of trust in human relationships, which is key, as numerous studies in management carried out over the past decades show. Having an increasingly clear and complete understanding of trust is fundamental to understand, analyze, develop and manage interpersonal relationships within organizations. Originality/value -This article proposes a holistic conception of organizational trust, which allows for a more complete vision of the renowned model of Mayer et al. It does this by specifically considering the role of human will in both the trustor and in the trustee, and by incorporating an ethical vision which considers the trustee's perception on virtues and practical wisdom in the understanding of the phenomenon of trust.
Resumen:La confianza en el mundo de los negocios es un factor esencial que viene siendo estudiado por la literatura del Management desde hace décadas. Partiendo de la propuesta seminal de Mayer et al. (1995) Palabras clave:confianza organizativa, integridad, ética, ética integral. Abstract:Trust in business is an essential factor that has been being studied by the Academy for decades. From the seminal proposal of Mayer et al. (1995)
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