Abstract. Nowadays, business processes have become an ubiquitous part in public institutions, and the success of an e-government system depends largely on their effectiveness. However, despite the large number of techniques and technologies that are successfully used in the private sector, these cannot be transferred directly to public institutions without taking into account the strongly hierarchical nature and the rigorous legal basis on which public processes are based. This work presents an approach allowing the consideration of the legal requirements during the public processes design. Its main particularity is that these requirements are encapsulated using a legal features model supporting a formal semantic. This one prevents the violation of legal requirements and ensures that the processes evolution will in compliance with them.
In the context of e-government engineering, legal requirements capture is arguably the most important phase in order to ensure the compliance of public e-services with the rigorous legal basis characterizing public institutions. This step is a strongly cooperative process that brings into interaction three roles with different skills and prerequisites. This paper proposes a workflow-based solution providing a cooperative space for these involved roles and an execution environment of the instances of the law study process. In addition, it also allows the assessment and the validation of the resulting legal requirements through a law meta-model.
CCS Concepts • Information systems~Computing platforms • Humancentered computing~Collaborative and social computing systems and tools
In the last years, governments embraced business process management practices to improve their interactions and services with various stakeholders such as citizens, businesses and other government agencies. Nevertheless, current government process management solutions are still very limited at the semantic level, leading to challenges in dealing with legal, social, organisational, political and economic constraints, collectively referred to as 'context'. In this paper, we introduce a semantic government process management (SGPM) approach for the design and deployment of legally compliant government processes. The developed solution is mainly articulated around an ontological framework, with a high level of abstraction, allowing the explicit representation of legal context associated with government processes. It is connected to a defined legal meta-model that acts as legal context extraction guidelines and knowledge source. Moreover, this framework is substantiated by a legal features model allowing the semantic representation of structural relationships and dependencies between processes, sub-processes, as well as activities. The ontological framework is implemented as software assets, using OWL-DL, that constitute the kernel from which BPEL executable government processes are automatically generated.
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