The presence of emotional or behavioural disorders has an impact on academic achievement. Access to behavioural health services is a challenge, particularly in rural communities. School-based mental health services have been recognised as an effective means of addressing the needs of students with emotional or behavioural disorders. This qualitative focus group study explored the service needs, gaps, and barriers to mental health services. Themes related to time, space, family engagement, and education for teachers and caregivers emerged from the focus groups.

There has been increased attention on the role of indirect trauma and the need for burnout prevention for behavioral health workers. Though frontline workers traditionally serve high needs and vulnerable populations, pandemic challenges have involved service delivery pivots to meet social distancing and safety guidelines, and have resulted in staff shortages and increased caseloads, increased use of maladaptive coping skills such as substance use, and increased mental health concerns within the workforce. Secondary traumatic stress and vicarious trauma within the workforce have often been linked with increased feelings of burnout. A socio-ecological model can provide a multilevel framework for addressing burnout and increasing resiliency among frontline workers. This article discusses recommendations for preventing burnout on an individual, interpersonal, organizational, community, and societal level. Prevention interventions include increasing training, mentorship, peer support, supervision, organizational culture, and interdisciplinary licensure efforts.

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