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Partnering with patients and families through a Patient and Family Advisory Council (PFAC) provides the opportunities to improve health care quality and safety. PFAC is a well-defined group of patients, families, and staff members who meet on a regular basis to ensure that patient's experiences, points of view, and recommendations are identified and shared with the organization. In fall 2010, at our level 1 trauma center, Trauma Services collaborated with the trauma nursing staff to formulate our first trauma-related PFAC.

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