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Part 3: Examples and Case StudiesInternational audienceBusiness Process Management Systems (BPMS) provide support for modeling, developing, deploying, executing and evaluating business processes in an organization. Selecting a BPMS is not a trivial task, not only due to the many existing alternatives, both in the open source and proprietary realms, but also because it requires a thorough evaluation of its capabilities, contextualizing them in the organizational environment in which they will be used. In this paper we present a methodology to guide the systematic evaluation of BPMS that takes into account the specific needs of each organization. It provides a list of key characteristics of BPMS which are ranked by the organization and evaluated using test cases and quantitative criteria. We also present case studies of open source and proprietary BPMS evaluations following our proposal

Abstract-Business processes may accept variants based on specific business requirements of an organization, leading to the definition of a process family. There are many proposals for the modeling of the common and variable parts of a process family, as well as to support the customization of each process variant (i.e., process configuration or tailoring). In this article, we present the results of a detailed study about the modeling and customization of process families based on the Business Process Model and Notation (BPMN 2.0) standard, and we introduce BPMNext, a novel approach devised for this purpose. The language is an adaptation of BPMN 2.0 based on the ideas provided by vSPEM, a language for the modeling of software processes families. We also present a supporting tool and its application to a real case study about the assignment of positions in exchange programs.

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The importance and benefits of Business Process Management (BPM) for organizations are nowadays broadly recognized, as not only the business area but also the information technology one are embracing and adopting the paradigm. The implementation of business processes as services helps in reducing the gap between these two areas, easing the communication and understanding of business needs. Although there is a general agreement on the benefits of the joint application of these two paradigms, some issues still need to be addressed; being a key one the automatic generation of services from business process models. In this article, we present MINERVA framework which applies Model Driven Development (MDD) and Service Oriented Computing (SOC) paradigms to business processes for the continuous business process improvement in organizations, supporting the different stages defined in the business process life cycle from modeling to evaluation of its execution.