Abstract. eParticipation is still in its early phases of development, in which government organizations undertake many experiments. There is no systematic overview of these experiments, which inhibits learning from each other. Measuring and benchmarking eParticipation provide the opportunity to inspire new developments by sharing best practices. This paper presents the development of a measurement instrument that is subsequently used to investigate eParticipation in frontrunner Dutch municipalities. This instrument combines factors related to the role of citizens, the type of media deployed, and the organization of the municipality. Using these factors to measure eParticipation in seventeen municipalities we found a large focus on traditional media forms usually supporting informative and consultative practices for policy development. This study, however, has been largely limited to measuring the type of ICT that is used to facilitate eParticipation. Therefore, we recommend extending it with measurements that give insight into the actual use, effectiveness, and the inclusion of citizens' input in policy making.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.