A primary role of Destination Marketing Organizations (DMOs) is to facilitate industry access to market intelligence and to ensure that operators understand their markets (both existing and emerging). Web logs, or blogs, are a relatively new form of market intelligence arising from peer to peer communication over the internet. The extent to which the content of blogs may augment DMO activities is unknown but is likely to depend on operator predisposition to e-strategies in general. This study reports on a survey of Kitzbühel Tourism operator's current online strategies andtheir level of awareness about blogs. The results show, while a core of businesses already monitor blogs in a strategic way, they may be struggling to meaningfully apply the fruits of these activities. A role for DMOs like Kitzbühel Tourism in moving operators forward in this area is identified. It is hoped that the practitioner's articulation of this role will provide other DMOs with ideas for the strategic use of what is currently a relatively untapped source of market information.

A fundamental challenge for system engineers is to capture a problem with an effective model or framework and then facilitate transferring the information of that captured problem to practical systems engineering tools and methods. The early problem definition phase requires an application of systems thinking with adequate modeling tools and methods. Then, the later problem definition phase and early system architecting phase requires transferring the captured problem to systems engineering tools and methods through emerging techniques such as model-based systems engineering (MBSE) using SysML (MBSE is the practice of using a modeling tools to capture systems engineering diagrams). This paper presents a method for capturing a problem through systemigrams and the Boardman soft systems methodology and then directly translating the systemigrams into SysML diagrams. With MBSE increasing in usage, this method could provide a time savings opportunity during model development along with the possibility of lowering information distortion or loss that can occur during transformation of systems thinking to systems engineering activities. This paper includes a case study which demonstrates how the proposed approach was applied on a problem being considered by the U.S. Army-Contingency Basing for Small Combat Units. Finally, this paper will provide the conclusion on the development of the method and describe future research directions that can allow systems thinking and MBSE to function in a congruent methodology.Index Terms-Model-based systems engineering (MBSE), SysML, systemigram, systems thinking.

There is significant confluence in the literature that leads one to expect groups of haves and groups of have nots in socio‐economic systems within common spatial contexts. Several economic theories suggest economic activity to be concentrated in a few core areas with geographically large ‘peripheries’ relying on one or two industries for employment and income. In the context of the north of Australia, issues of disparities in socio‐economic status between the region and elsewhere in Australia, and also within the region have been highlighted in the literature for some time. This paper discusses the contemporary situation using customised data collected and analysed for 55 river‐basin catchments in the Tropical Rivers region of northern Australia to highlight the extent of the haves and have nots problem. A range of spatial economic theories are discussed as theoretical bases for the present day situation and as pointers to revisionist approaches which may address it. Transforming the have nots to improved states of well‐being will be a costly and difficult process. Consequently, we argue that factors other than raw incomes and economic production should be reconsidered and re‐prioritised by governments as redress to the ongoing ‘problem’ of the North.

Human rights legislation and anti-discrimination and accessibility laws exist in many countries and through international conventions and treaties. To varying degrees, these laws protect the rights of people with disabilities to full and equal access to goods and services. Yet, the accessibility requirements of people with complex communication needs (CCN) are not well represented in the existing accessibility literature. This article describes the results of surveys completed by disability service providers and individuals with CCN due to cerebral palsy, developmental delay, and acquired disabilities. It identifies accessibility requirements for people with CCN for face-to-face communication; comprehension of spoken language; telephone communication; text and print-based communication; Internet, email, and social media interactions; and written communication. Recommendations are made for communication accessibility accommodations in regulations, guidelines, and practices.

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