The purpose of the article is to study modern ways of improving information and analytical support for the management of inclusive education in crisis conditions, taking into account the experience of the EU. The list of components that compose the central software and technical complex of the automated system of inclusive resource centers (AS "IRC") was described. The types of modern threats to the information security of the AS "IRC", which influence the information processed and stored in this system, as well as technological information, were analyzed. Criteria for providing information protection from unauthorized access through crypto protection, monitoring of system logs of software and technical means, and analysis of violations in the functioning of the AS "IRC" were described. Implementation of organizational and technical measures on cyber protection, used for objects of critical information infrastructure, for AS "IRC" needs was proposed. The list of actions to ensure the availability and fault tolerance of components and information resources of the AS "IRC" was shown. It was concluded that for the storage of information in emergency modes of operation during the armed aggression of the russian federation, the means of uninterruptible power supply and backup (archiving) of information from databases using special software should be provided in the AS "IRC". Data monitoring and recovery should be managed and backup data must be stored in locations that do not allow them to be damaged in the event of the destruction of the AS "IRC" main components. The proposed local education registries, databases and copies of state registries should be moved to a safe place/environment in free territories. Educational personal data/software at risk of falling into enemy hands should be deleted in advance. It is necessary to ensure the application of the mechanism of preventive disconnection by technical administrators, owners, operators of national and local, public and private educational information systems and educational information resources for users in the occupied territories to "sensitive" information.

The article examines the development trends of information and communication technologies in education as the basis for the formation of an information society. The stages of development of information technologies from manual information to network technology are described. The purpose of the article is to analyze the current trends of the use of information technologies in educational institutions. General scientific methods were used during the research, in particular: analysis and synthesis, comparison, analysis of time series, graphical method, etc. The meaning of information and communication technologies is revealed, as well as the regulatory and legal framework for their development and implementation in the educational process in Ukraine is indicated. Comparison of government forms of statistical reporting is carried out in terms of the use of modern information technologies, namely, the expansion of the ZNZ-1 form with the following indicators: about the technology and speed of the Internet, the availability of Wi-Fi technology, the availability of modern printing devices (including 3D printers by type), educational software used in the educational process and are on the balance sheet of the institution, etc. The current state of the provision of general secondary education institutions with an Internet connection was investigated (less than 100 institutions do not have such a connection, which is less than 1% of the total number). The level of provision of schools' connection to a high-quality Internet network (with a data transfer rate of more than 30+ Mbit/s), as well as the number of students per one stationary or laptop computer by regions, are described.

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The article is designed to cover the directions for modernization of the Ukrainian software and hardware complex «Automated information complex of educational management» (modernized information and telecommunication system «State information system of education»). The approaches to further development of the software and hardware complex «Automated information complex of educational management» are highlighted. The main definition of the «Automated information complex of educational management» is revealed. The tools for modernization of the «Automated information complex of educational management», ways of introducing the principles of e-government in the field of education and expanding the range of relevant information services available to all stakeholders are identified. A list of the main tasks and modern requirements of the system is given. The algorithm of this system operation and the advantages of its use to identify the influence of education on a person’s condition in the labor market using the technology «identification of the educational trajectory of a person» is shown. The authors describe the main mechanisms of interaction of the software and hardware complex «Automated information complex of educational management» with other systems. It is proved that the use of such an information system in Ukraine will establish a closer link between the labor market and higher education, improve the mechanism of budget funding of educational institutions, the content of educational services and the process of their provision in order to obtain benefits in an adult’s life.

The aim of the article is to develop and improve the existing methodological approaches to custom programming of the information system AS «IRC» in the segment of inclusive education. The extended goals for the AS «IRC» functioning are provided, including the creation of digital lists of specialists, evidentiary information database for management decisions, information and telecommunication support, common information infrastructure for obtaining, processing and generating information, comprehensive information protection in the field of inclusive education, etc. It is noted that the AS «IRC» is managed by the Ministry of Education and Science of Ukraine and a range of measures taken by the Ministry of Education and Science of Ukraine to improve the functioning of the system was presented. The functional responsibilities of SSI «IEA» in relation to the administration of the AS «IRC» are analyzed. Local administrators of the AS «IRC» are the officials of local education management bodies, their structural subdivisions and officials of the inclusive resource centers. The users of the AS «IRC» include officials of the Ministry of Education and Science of Ukraine and its structural subdivisions, institutions and organizations belonging to the sphere of management; inclusive resource centers; local education management bodies and educational institutions subordinated to them; other users who have been granted the right to access information in this system in the prescribed manner. The requirements to the users of the AS «IRC» are analyzed and the criteria of system operation reliability are grouped. The list of actions performed by the complex system of information protection in the AS «IRC» is given. Conclusions are made about the need to expand the functionality of the information system the AS «IRC» and optimize the e-data collection of reporting forms in the segment of inclusive education.