The COVID-19 pandemic has inflicted nations with enormous impact, socially and economically. This study seeks to examine the impact of COVID-19 on SMEs in Malaysia. The data was collected from a questionnaire-based survey and interviews conducted in July and early August 2020. The results of this study focused on the background of the SMEs, the impact on SMEs during Covid 19 crisis, particularly on the use of online distribution channel to sustain their business, and the economic stimulus package provided by the government to the SMEs. Findings showed that the severity of COVID-19 impact on SMEs in Malaysia differs according to the nature and size of the business. Among the impacts noted in this study are disruption in the business operation, reduction in both the supply and demand of the products, low production, financial instability, and the shift to the digital distribution channel. Moreover, this study indicated that government intervention plays a significant role in facilitating the SMEs to sustain their business in the industry.

In the Covid-19 pandemic, people have been very concerned about the safety and are avoiding crowded places like hospitals. An online telemedicine web-based technology can help to overcome this situation. This paper presents an online telemedicine system that helps to promote collaboration between doctors, hospitals, and patients. The system allows doctors to serve patients from remote areas. The system also allows both doctors and patients to communicate through video calls or text messages. Patients using the system can store information about their health, search for doctors, and consult medical professionals using text messages and video calls. Doctors can also register to serve patients, but they must ensure authenticity through registration. Doctors can write blogs, provide prescriptions, and can view the medical history of the patient. Hospitals can assign doctors in the respective departments. The system is tested in a lab environment. The system is fast and reliable with a user-friendly interface, enhancing telemedicine services countrywide for people with online access.