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Abstract. This paper describes the design of an electronic journals application where the article header information is held as Dublin Core metadata. Current best practice in the use of Dublin Core for bibliographic data description is indicated where this differs from pragmatic decisions made at the time when the application was designed. Using this working application as a case study to explore the specification of a metadata schema to describe bibliographic data has indicated that the use of Dublin Core metadata is viable within the academic journals publishing sector, albeit with the addition of some local, domain-specific extensions.

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Abstract. Digital library users have to deal with many separate services. This paper describes e orts in the United Kingdom to use OpenURL technology to provide`joined-up' services. The focus is on zetoc, a national electronic service, which enables users to nd references in a British Library bibliographic database. zetoc now uses OpenURL technology to provide routes to services, which might give users access to electronic full text versions of references they have found. Data is provided from two questionnaire surveys and an interview programme conducted to explore user responses to these services. These evaluation studies show that users want these integrated services and are extremely positive about them when they work. However,`joined-up' services depend for their success on the access rights that each user has to full text sources in their institution. As a result, the success level in obtaining full text varies considerably between institutions. Users in disadvantageous positions have expressed disappointment and frustration; the service may be regarded as a promise not ful lled. The paper describes the development of`joined-up services' as a partnership at national and local levels.

Abstract. This paper describes the provision of a Web Services interface that will extend the possibility o f m a c hine-to-machine access to the zetoc current a wareness service, within the JISC Information Environment and eScience applications. This bespoke interface includes open standard XML metadata for searches and responses where possible. Elements from the OpenURL XML metadata formats for journals and books are used to transmit the bibliographic citation information that is an integral part of a zetoc record for a journal article or conference paper.