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Background An accurate diabetes register enables a general practice to effectively monitor and manage the services for their patients with diabetes. This pilot project builds on the National Primary Care Collaboratives Program (a quality improvement programme for general practice) as the first change principle for managing chronic diseases. Objectives The main aim of the project was to improve the systems management of electronic registers of people with diabetes in the general practice setting. The pilot project assessed the uptake, awareness and confidence levels amongst practice staff in improving the diabetes register. Method This was completed by conducting a survey of general practitioners and practice nurses

Approximately nine families lose a loved one to suicide each day in Australia (Australian Institute of Health and Welfare, 2021), and hundreds more are impacted (Cerel et al., 2019). At the forefront of suicide prevention efforts is Lifeline Australia, which operates crisis support services including the national hotline, text and chat services. They receive nearly one million contacts from individuals experiencing crisis each year (Lifeline Australia, 2020). Lifeline Australia aims to provide crisis support and referral services to help-seekers to relieve immediate distress and increase coping skills

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