Content dimensions of the socialization domain were denned in order to determine relationships between learning particular features of a job/organization and the process and outcomes of socialization. Six socialization dimensions-performance proficiency, politics, language, people, organizational goals/values, and history-were supported by a factor analysis on data from 594 full-time professionals. The socialization process was then examined by comparing three groups of respondents who did not change jobs, changed jobs within the organization, or changed jobs and organizations. Results showed these groups had significantly different response patterns on all dimensions. Finally, relationships between socialization content and career outcomes showed the dimensions accounted for more variance in all criteria than typical tenure operationalizations of socialization. Furthermore, socialization changes were significantly related to changes in career outcomes for 1-, 2-, and 3-year time intervals.
SummaryThis research explored the differential effects on employees of two types of social exchange violations: those that generate perceptions of psychological contract breach and of organizational cynicism. We predicted that psychological contract breach and cynicism would result in differential outcomes because of differences in the person specificity of their underlying social exchange relationships. Using a sample of bank employees, we found that cynicism partially mediated the effects of psychological contract breach on work-related attitudes (organizational commitment, job satisfaction), but that only psychological contract breach (not cynicism) predicted employees' behavioral responses (performance, absenteeism). Further, affective cynicism fully mediated the relationship between psychological contract breach and emotional exhaustion, suggesting that cynical attitudes have negative consequences for the attitude holder.
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