Mental fatigue has repeatedly been associated with decline in task performance in controlled situations, such as the lab, and in less controlled settings, such as the working environment. Given that a large number of factors can influence the course of mental fatigue, it is challenging to objectively and unobtrusively monitor mental fatigue on the work floor. We aimed to provide a proof of principle of a method to monitor mental fatigue in an uncontrolled office environment, and to study how typewriting dynamics change over different timescales (i.e., time-on-task, time-of-day, day-of-week). To investigate this, typewriting performance of university employees was recorded for 6 consecutive weeks, allowing not only to examine performance speed, but also providing a natural setting to study error correction. We show that markers derived from typewriting are susceptible to changes in behavior related to mental fatigue. In the morning, workers first maintain typing speed during prolonged task performance, which resulted in an increased number of typing errors they had to correct. During the day, they seemed to readjust this strategy, reflected in a decline in both typing speed and accuracy. Additionally, we found that on Mondays and Fridays, workers adopted a strategy that favored typing speed, while on the other days of the week typing accuracy was higher. Although workers are allowed to take breaks, mental fatigue builds up during the day. Day-today patterns show no increase in mental fatigue over days, indicating that office workers are able to recover from work-related demands after a working day.
Organizations increasingly use Health Self-Management Applications (HSMAs) that provide feedback information on health-related behaviors to their employees so that they can self-regulate a healthy lifestyle. Building upon Self-Determination Theory, this paper empirically investigates the basic assumption of HSMAs that their self-management feature provides employees with autonomy to self-regulate their health-related behavior. The two-phase experimental study contained a 4-weeks HSMA intervention in a healthcare work environment with a feedback factor (performance vs. developmental) and pretest and posttest measurements of participants' perceived autonomy. Following the experiment, interviews were conducted with users to gain an in-depth understanding of the moderating roles of feedback and BMI (a proxy for health) in the effects of HSMA on perceived autonomy. Findings reveal that the use of an HSMA does not significantly increase perceived autonomy, and may even reduce it under certain conditions. Providing additional developmental feedback generated more positive results than performance feedback alone. Employees with higher BMI perceived a greater loss of autonomy than employees with lower BMI. The reason for this is that higher-BMI employees felt external norms and standards for healthy behavior as more salient and experienced more negative emotions when those norms are not met, thereby making them more aware of their limitations in the pursuit of health goals.
Aim: This study aims to initiate discussion on the ethical issues surrounding the development and implementation of technologies for workplace health promotion. We believe this is a neglected topic and such a complex field of study that we cannot come up with solutions easily or quickly. Therefore, this study is the starting point of a discussion about the ethics of and the need for policies around technologies for workplace health promotion.Method: Based on a literature review, the present study outlines current knowledge of ethical issues in research, development, and implementation of technologies in the workplace. Specifically, the focus is on two ethical issues that play an important role in the worker–employer relation: privacy and autonomy.Application: Two cases indicative for a multidisciplinary project aimed at developing and evaluating sensor and intervention technologies that contribute to keeping ageing workers healthy and effectively employable are explored. A context-specific approach of ethics is used to investigate ethical issues during the development and implementation of sensor and intervention technologies. It is a holistic approach toward the diverse field of participants and stakeholders, and the diversity in perceptions of relevant values, depending on their respective professional languages.Discussion: The results show how protecting the privacy and autonomy of workers cannot be seen as stand-alone issues, but, rather, there is interplay between these values, the work context, and the responsibilities of workers and employers. Consequently, technologies in this research project are designed to improve worker conscientious autonomy, while concurrently creating balance between privacy and health, and assigning responsibilities to appropriate stakeholders.Conclusion: Focusing on a contextual conceptualisation of the ethical principles in the design and implementation of digital health technologies helps to avoid compartmentalization, out-of-context generalisation, and neglect of identifying responsibilities. Although it is a long reiterative process in which all stakeholders need to be included in order to assess all ethical issues sufficiently, this process is crucial to achieving the intended goal of a technology. Having laid out the landscape and problems of ethics around technologies for workplace health promotion, we believe policies and standards, and a very overdue discussion about these, are needed.
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