This paper explores the emotion of disappointment in organizations and develops a new line of theorizing inspired by psychoanalytic object-relations theory. Existing literature frames disappointment as a threat to organizational effectiveness, as both a response and an anticipation of failure and as an emotion that needs to be managed in order to prevent it from damaging organizational morale and performance. This only captures part of the complexity of disappointment and leaves unexplored its potential contribution to organizational and individual learning and even creativity. The paper develops a theoretical framework which depicts disappointment in three configurations or positions, and it establishes the potential of disappointment acting as an integrative emotion within organizations. The framework accounts for an apparent contradiction in organizational members' experience of disappointment -that it is, at the same time, seen as 'of little concern' to individuals, and yet viewed as capable of undermining stability and destroying positive feelings. The paper shows how disappointment is connected to the dynamics of blame in organizations but, when fully appreciated, can offer a way of moving beyond these dynamics by recognizing partial failure within an organization and turning it into the basis for organizational learning.
This is a personal reflection, as a female academic during COVID‐19, on how women's academic productivity seems primarily to be discussed in relation to a different kind of productivity — motherhood. A recent procedure in a maternity hospital evoked feelings and associations of mothering and being mothered, and how these associations hover over relationships regardless of whether wombs are productive or not. My hope in writing this piece is that every woman's fear and anxiety may be productively contained (regardless of how she is seen from the outside or momentarily construed from within) during this time of extraordinary turmoil.
In this paper we discuss emotions and fantasies that inform and influence the project of theory building. Our argument is that theory building can be improved by engaging directly with emotions and with fantasies that are defensively and creatively generated by the researcher. Once acknowledged, these can be transformed into ideas and insights. We provide an example of the emotional dynamics surrounding a novice researcher's use of grounded theory within her doctoral research. We highlight three distinctive researcher fantasies of containment, coherence and purity associated with her experience of the method. We discuss how engagement with these fantasies deepened the researcher's analysis and thereby enhanced the process of building theory from the data. Therefore, our paper contributes to an understanding of how fantasies mobilized by such an open-ended research method can help to refine our thinking about emerging theory.
The social functioning of people with severe mental health problems is an indicator of general physical and emotional well-being. There exists a wealth of literature on the topic from the professional carer's perspective but relatively little from the perspective of the clients themselves. Thirty clients were interviewed in order to explore their understanding of the nature and value of the social networks in which they were currently involved. Despite having participated in a variety of rehabilitation interventions, these clients remained insecure and lacking in confidence. They had few friends beyond members of their immediate family and were generally leading lonely, friendless existences without the capacity to establish new relationships. Although this study suggests that clients often have grandiose plans for the future, mental health nurses may best meet their needs by helping to sustain existing relationships and using them at all levels of therapeutic intervention, rather than attempting to nurture new relationships for which clients are unready and the failure of which may result in a relapse in clients' mental health status.
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