PT. Pertamina Fuel Terminal Meulaboh is a business unit of PT. Pertamina (Persero) under the function of Supply Distribution has the main task of carrying out the activities of receiving, stockpiling, and distributing fuel oil. In the distribution and operation processes carried out, 8 risks may occur. Based on the Gray FMEA method, the priority risk that occurs is the delay of the tanker which has the smallest gray relationship, which is 0.435 and the risk of the interconnection of information system support between functions which is still problematic is 0.452. Through the Root Cause Analysis method approach, the root causes of the risk of ship delays are non-routine maintenance/maintenance on ship engines, lack of training for crew members according to function, and bad weather conditions. Meanwhile, the risk of the interconnection of information systems support between functions is still problematic due to the lack of maintenance and network management. The alternative strategy for improvement that can be done by the company is to work with the BMKG to help predict the weather, improve the quality of workers according to their functions, provide adequate equipment and reliable mechanics to carry out SOPs for maintaining ship engines properly and cooperate with service management companies to assist companies in managing and maintaining networks.

Assessment of service performance is important for the sustainability and existence of the company in the market. Objective performance measurement can be done to see the internal strength of the company and can also show how the company competes with companies that cover the same area. J&T Express Meulaboh, which is a shipping service company in Meulaboh City, has never measured customer satisfaction, the management considers the services provided to be quite good, seen from visitors who use their services. An assessment of the company's performance has not been carried out so that it is not maintained whether it has used its resources efficiently and optimally. Measurement of company service performance is carried out using the Service Quality (Servqual) method to measure the level of customer satisfaction and the Data Envelopment Analysis (DEA) method to measure the company's efficiency value. The result of the 5 servqual gap calculation shows that all service quality attributes owned by J&T Express Meulaboh are negative, which indicates that J&T Express service performance has not met the expectations of customers who use its services. The results of calculations using the DEA method show that J&T Express Meulaboh is quite good and efficient with an efficient value of 1.

Intisari - Perencanaan dan pengendalian waktu proyek merupakan bagian dari manajemen proyek konstruksi secara keseluruhan dimana usaha yang sistematis untuk menentukan standar yang sesuai dengan sasaran perencanaan, merancang sistem informasi, membandingkan pelaksanaan dengan standar menganalisis kemungkinan adanya penyimpangan. PT Wirataco Mitra Mulya merupakan salah satu perusahaan yang bergerak dibidang konstruksi infrastruktur pengaspalan, pembangunan jalan dan jembatan yang bertempat di Kabupaten Aceh Barat. Masalah yang sering dihadapi dalam proyek pembangunan irigasi tahap II adalah terjadinya waste pada proyek seperti menunggu material yang diakibatkan karena keterlambatan pengiriman dari pemasok, menunggu turunnya dana karena pengajuan dana belum disetujui, metode kerja yang tidak baik sehingga menyebabkan material yang menumpuk, peralatan tidak memadai dikarenakan peralatan tidak berfungsi maksimal yang disebabkan kurangnya perawatan dan jadwal perawatan diabaikan, kualitas pekerjaan kurang baik disebabkan karena cuaca tidak mendukung pelaksanaan pekerjaan. Tujuan penelitian ini yaitu menentukan jalur kritis pada jaringan kerja pengerjaan proyek pembanguan irigasi Lhok Guci tahap II, menentukan indikator pengawasan konsumsi buffer akibat potensi timbulnya waste dan menentukan perbandingan waktu dan biaya perencanaan penjadwalan sebelum dan sesudah penerapan metode Critical Chain Project Management. Hasil penelitian menunjukan bahwa kegiatan kritis pada proyek pembangunan Irigasi Lhok Guci tahap II yaitu pekerjaan Mob/Demob Dump Truck, Mob/Demob Vibro Roller, Mob/Demob Bulldozer, Mob/Demob Sheet Foot Roller, Pembersihan Lapangan/Clearing and Grubbing, Galian Tanah (MP), Galian Tanah (ALB), Timbunan Tanah Didatangkan, diratakan, dipadatkan (ALB), Pengadaan dan Peasangan Geotextile-Geogrid Komposit dan Urungan Sirtu. Indikator pengawasan konsumsi buffer akibat potensi timbulnya waste akan berujung pada penggunaan durasi project buffer. Indikator zona pemakaian buffer yang diperoleh. Pihak pelaksana harus melakukan perencanaan tindakan pencegahan jika buffer yang terkonsumsi pada kurun waktu 15-28 hari dan segera melakukan tindakan jika buffer yang terkonsumsi pada kurun waktu 29-42 hari dan menjadikan akar permasalahan akibat potensi timbulnya waste sebagai pertimbangan dalam penentuan tindakan pencegahan terhadap konsumsi buffer dan berdasarkan penerapan critical chain project management diperoleh project buffer berdurasi 42 hari dengan kurun waktu penjadwalan proyek Irigasi Lhok Guci tahap II yaitu 409 hari menjadi 367 hari tanpa konsumsi buffer dengan pendanaan proyek sebesar Rp. 23,405,029,699belum termasuk PPN10% dan penghematan biaya tenaga kerja sebesar Rp. 124.223.914.72 tanpa konsumsi buffer. Abstract - Planning and controlling project time is part of the overall construction project management where a systematic effort to determine standards in accordance with planning objectives, designing information systems, comparing implementation with standards analyze possible deviations. PT Wirataco Mitra Mulya is a company engaged in the construction of asphalting infrastructure, road and bridge construction located in West Aceh Regency. Problems that are often faced in Phase II irrigation development projects are the occurrence of waste in projects such as waiting for materials caused by late delivery from suppliers, waiting for funds to decrease because the submission of funds has not been approved, poor working methods that cause material to accumulate, equipment is inadequate due to equipment is not functioning optimally due to lack of maintenance and neglected maintenance schedules, poor quality of work due to weather does not support the implementation of work. The purpose of this research is to determine the critical path in the work network for the second phase of the Lhok Guci irrigation development project, to determine indicators of monitoring buffer consumption due to the potential for waste generation and to determine the ratio of time and costs of scheduling planning before and after the application of the Critical Chain Project Management method. The results showed that the critical activities in the second phase of the Lhok Guci irrigation development project were the work of the Mob/Demob Dump Truck, Mob/Demob Vibro Roller, Mob/Demob Bulldozer, Mob/Demob Sheet Foot Roller, Field Cleaning/Clearing and Grubbing, Soil Excavation ( MP), Soil Excavation (ALB), Landfill Imported, leveled, compacted (ALB), Procurement and Installation of Composite Geotextile-Geogrids and Sirtu Storage. The indicator for monitoring buffer consumption due to the potential for waste will lead to the use of project buffer duration. Obtained buffer usage zone indicator. The implementer must plan preventive actions if the buffers are consumed within 15-28 days and immediately take action if the buffers are consumed within the period of 29-42 days and make the root of the problem due to the potential for waste as a consideration in determining preventive measures against buffer consumption and based on the application of critical chain project management, a project buffer of 42 days is obtained with a period of scheduling the Lhok Guci Phase Two Irrigation project, namely 409 days to 367 days without buffer consumption with project funding of Rp. 23,405,029,699 excluding 10% VAT and labor cost savings of Rp. 124,223,914.72 without buffer consumption.

Successful planning and production controls require active capacity planning, in order to be able to meet the established master production schedules. Lack of capacity will lead to production failures, delays in delivery to customers, and loss of confidence in the formal system resulting in a decreased corporate reputation. Overcapacity will result in low resource utilities, increased costs, product prices become competitive, decreased profits. Standard time is a measure of completion of a production process for one unit of product with justified clearance. The standard time required to process 40 Ton bunches of palm fruit sterilizer is 94.70 minute/unit, for thresher machine 73,31 minutes/unit, for screw press machine 96,48 Minutes / unit, and oil purification machine 147,13 minute/unit. Efficiency is the ability of the machine to produce a product. The efficiency of sterilizer machine is 88.00%, for thresher machine is 88.00%, for screw press machine is 88.80%, and oil purification machine is 74.00%. Machine utility is the percentage of machine usage in units of time. The sterilizer machine utility is 81,33%, for thresher machine is 87,35%, for screw press machine is 86,88%, and oil purification machine is 83,18%. Capacity is the rate of output per unit time indicating that the facility theoretically has the ability to produce it. The sterilizer machine capacity is 81.33 ton/hour, for thresher bumper machine is 45,08 ton/hour, for screw press machine is 119,09 ton/hour, and oil purification machine is 79,49 ton/hour. The average production capacity of machine taken for two years is 27.61 ton/hour with machine capacity optimization level of 51,88 ton/hour.Keywords : Production Planning and Control, Standard Time, Capacity (RCCP).

Kue Karah is a traditional cake that has been part of the cultural richness of the Acehnese people for a long time. In West Aceh district, the center of Kue Karah production is in Meureubo District, especially in Langung Village. The problem of partners in making Kue Karah is the process of making karah cakes in the traditional way. In the manufacturing process workers experience the risk of fatigue, and musculoskeletal disorders caused by exposure to heat production equipment. In addition, the quality of products produced is not standardized and organizational and financial management is still family based. For this reason, it is necessary to apply the right technology to overcome this weakness. This community service program is a community partnership program between the university and UMKM makers Kue Karah. This program not only offers problem solving regarding the use of Kue Karah makers, but also technology transfer in the form of Kue Karah makers to improve the quality of Kue Karah products and increase production volumes. In addition, this service program also provides training and assistance in organizational and financial management. Thus this program has a comprehensive, meaningful, complete and sustainable value.