The study demonstrated the level of tax culture as the basis for tax compliance. In turn, the formation of a strong tax culture depended on certain factors. Therefore, there were statements that the degree of such a culture depends on the level of tax communication. To show this connection, this paper analyzed the content of text arrays and products of communicative correspondence by keywords income and asset declaration in the Google search system (content analysis). Results of the analysis demonstrated more than 160 news articles and numerous social media posts. Moreover, the study contains the analytics of social media powered by YouScan artificial intelligence platform. This paper also presents the analysis and results of the sociological survey, in which more than a thousand people participated in the two biggest cities in Kazakhstan. The data of the survey were analyzed by the software Statistica 10 – the statistical data analysis system. The survey showed low tax awareness of citizens, almost 72% of respondents did not know about the introduction of the declaration of income and welfare. The results obviously demonstrated that there is a positive correlation between investigated issues, and poor utilization of information and communications technology by the government. In this way, this paper explored the relationship between tax culture and tax communication, where the awareness of citizens could be a huge step in the formation of honest taxpayers and increase confidence in government institutions.

In 2020, the authors of this paper carried out a study on the Maly Taldykol lake group, located in the south-western planning region of Nur-Sultan. The purpose of this work was to conduct an assessment of ecosystem services to inform effective management decisions in urban planning. A strategy of combined research methods was applied. Because of the lack of data, the challenge was to explain, summarize, and verify the data obtained by one method through the application of another method. Analysis of the data showed that the annual costs associated with the creation of artificial "islands of nature" through the expansion of green areas is 20 times less than the losses associated with the development of the territory of Maloe Taldykol and the consequential loss of natural landscape.The results revealed that keeping these ecosystem services in their natural setting reduces the cost of providing these services in an alternative way, and avoids the negative impact of an ill-conceived decision. The uniqueness of this interdisciplinary study lies in the cost-benefit analysis of the findings of the assessment of ecosystem services, which result in the most effective management decisions in urban planning.

Experience shows that the most acute and intractable conflicts related to the environment arise between private and public interests. The right to use resources becomes the cause of environmental conflicts. The decisive role of conflict resolution belongs to local authorities, which mediate between participants with different social and economic interests. Consideration of ecosystem services in the process of decision-making by the authorities and understanding of the distribution of costs and benefits associated with the conservation of nature helps to avoid and prevent conflict. The purpose of this article is to examine the prerequisites for the formation and development of the environmental protest movement, caused by the lack of proper communication between the authorities and the public around issues related to urban landscaping. This article examines the chronology of development of factors and mechanisms of public participation on the basis of protest event-analysis, which allows reconstructing the dynamics of civic mobilization and its key characteristics on the basis of various textual sources. It can be confidently claimed that the lack of understanding and the failure of the authorities to take preventive measures will lead to a further escalation of the conflict and its transition into a non-constructive course. The results obtained stress the need and responsibility of government agencies to develop and strengthen the ability of local communities to play an active role in decision-making. Public participation, social partnership increases the number of participants, guaranteeing a new quality of management process in gathering information, identifying priorities, making decisions, monitoring their implementation, evaluating the results.

The ecology of Kazakhstan requires improvement with the involvement of both the population and specialists from various organizations, including government officials. The purpose of this article was to assess knowledge, understanding of environmental problems in Kazakhstan by representatives of state authorities through a survey system. For this purpose, we surveyed 256 employees of state institutions of Kazakhstan in 2019. The survey questions related to the current system of state management of natural resources and the current environmental situation in Kazakhstan. The assessment of the readiness of public administration institutions in Kazakhstan showed the absence of interdepartmental communication and an integrated approach to improve the ecology of Kazakhstan. Environmental legislation is considered more of narrow departmental interests, without taking into account an integrated approach to biodiversity conservation.