Assessments of patients’ satisfaction with provided health care is important, not only as a measure of the quality of care patients receive, but also in identifying potential areas for improving the content of care provided by physicians .Research proved that improving patient satisfaction with physician increases the likelihood that a patient will return to a given health care provider. Aim of Study: To assess patients’ satisfaction with healthcare services at private and governmental hospitals in Aseer Region, 2020. Methodology: Following a cross sectional design, two hospitals were included, a governmental hospital and a private hospital. A total of 400 patients were interviewed according to a consecutive sampling technique Conclusions: In both public and private hospitals, quality of provided health services is significantly less than that expected across all components of patients’ satisfaction. In public hospitals, higher quality of received health services is perceived by older patients. In private hospitals, higher quality of received health services is v older and male patients and those who have health insurance. Both received and expected quality of health services are significantly higher in private than public hospitals.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.