Purpose: Research on work ethics has acquired considerable scholars’ attention. Research on employees’ religion-oriented ethics, particularly Islamic Work Ethics (IWE), has remained relatively narrow in healthcare settings. This study aims to develop and validate a scale to measure Healthcare Providers (HCPs) IWE in Emergency Departments (EDs). Design/methodology/approach: This study was conducted on HCPs who work at EDs in Jordan. The scale goes through a series of validation processes, including content validity, face validity, and construct validity. This study employed exploratory factor analysis for construct validity and Cronbach’s alpha for reliability analysis. Findings: Exploratory factor analysis yielded 17 strong explanatory items on a three-dimension scale, namely obligation of HCP to their patients, obligation of supervisors to their subordinates and obligation of HCP to their colleagues. Conclusion: The findings of this study provide a valid and reliable scale that had a satisfactory psychometric property for measuring Healthcare Providers’ IWE in EDs.

Studying the role of religion and its relationship to work outcomes is not new in cross-culture management, especially in globalization with the increase of interaction in cross-cultural settings. Islamic work ethics (IWE) have attracted the attention of academics studying the attitudes and behaviors of workers in Muslim societies. This study investigates the role of IWE as a mediator in the relationship between job satisfaction and performance. A stratified sampling technique was used to select 11 emergency departments from hospitals in Jordan. In total, 475 questionnaires were distributed to healthcare providers. Only 299 questionnaires were completed and returned to the research team. Data were analyzed using IBM SPSS version 25. Descriptive analysis, correlation, Cronbach alpha, and regression analyses were performed. The findings indicated that job satisfaction has a significant positive impact on IWE and job performance (B = 0.66, p < 0.001), (B = 0.58, p < 0.001), respectively. The findings also indicated that IWE directly and positively affects job performance (B = 0.70, p < 0.001). Overall, the results supported that IWE partially mediates the relationship between job satisfaction and performance. Similarly, job satisfaction was also found to be an essential predictor of IWE. In addition, job satisfaction indirectly affects job performance through IWE. Therefore, IWE plays an essential role in job satisfaction and performance relationship. This study is an attempt to create a conceptual framework that incorporated IWE into the relationship between job satisfaction and performance in the Arab working culture and tried to broaden the cross-cultural management study of religion by investigating the mediation role of IWE in the relationship between job satisfaction and performance. The current study contributes to expand our understanding of the importance of IWE to the relationship between job satisfaction and performance in the Arab cultural context, which has received less attention in management research.

Background/Aims Evaluating job satisfaction levels among healthcare staff can inform decision making for managers. Various factors can affect job satisfaction. This study investigated and compared job satisfaction among healthcare staff working in private and public emergency departments in Jordan. Methods A self-administered questionnaire was distributed to 475 staff members, of which 286 were returned and analysed (50% from private hospitals). Descriptive analysis, independent sample t-tests and multiple regression analysis were used to compare the results based on hospital type and participant characteristics. Results Staff working in public emergency departments had significantly lower levels of job satisfaction than those working in private emergency departments (P<0.001). The lowest scoring domain across both groups was promotion and compensation. Doctors were more likely to have low job satisfaction than staff in other job roles. Conclusions Assessing job satisfaction is important for ensuring staff wellbeing and retention. Further research is needed to understand why staff in public hospitals have lower levels of job satisfaction and what could be done to address this.

Background/Aims Assessing factors that affect job satisfaction among healthcare staff, and formulating comprehensive strategies to improve job satisfaction, is fundamental to healthcare organisations. This study aimed to develop and validate a tool to measure staff job satisfaction in emergency departments of hospitals in Jordan. Methods The job satisfaction scale was developed using a literature review, instrument validation and statistical testing using exploratory factor analysis and Cronbach's alpha. A self-administered questionnaire was sent to 200 healthcare staff working in emergency departments in hospitals in Jordan between 14 April and 5 May 2020. Results A total of 112 respondents returned a completed questionnaire. Exploratory factor analysis yielded 16 strong explanatory items that affect job satisfaction, which could be grouped into four domains: physical environment and workplace safety; supervisor support; promotion and compensation; and communication and relationships with coworkers. The tool was found to have good reliability and validity. Low to moderate levels of satisfaction were found in most domains. Conclusions The findings of this study provide evidence for the psychometric properties of a newly developed scale to measure the level of job satisfaction of healthcare staff working in emergency departments.

Purpose: Islamic work ethics (IWE) has been an area of attraction for scholars exploring Muslim employees’ attitudes and behaviors. This study aims to examine the IWE of healthcare providers (HCPs) in Jordan’s public and private emergency departments, and test the influence of socio-demographic factors and hospital type on IWE. Methodology: A descriptive cross-sectional study was used. Data were collected from the HCPs in Jordan middle district hospitals using a selfadministered questionnaire. In total, 297 questionnaires were completed and returned for analysis. Descriptive statistics, regression analysis, and independent sample t-test were used to analyze the data. Findings: The HCPs in private EDs showed a higher commitment to IWE than public EDs HCPs, and statistical differences were found between the public and private EDs. Multiple linear regression analysis showed that socio-demographic factors (age, gender, income level, professional classification, and social status) do not significantly influence IWE. Only the hospital type has a significant negative influence on IWE. Conclusion: HCPs in private EDs showed a high level of commitment to IWE than public HCPs. Statistical differences were discovered between the public and private EDs. The regression analysis showed no effect of socio-demographic factors on the IWE. Originality/Significance: This is perhaps the first paper investigating the influence of socio-demographic factors and hospital type on IWE of HCPs at EDs in Jordan. Research Limitations/Implications: This paper was limited to HCPs working in eleven hospitals in Jordan’s middle district. The study’s findings were based on the respondents’ honesty and truthfulness when taking the questionnaire. Implications for research have also been discussed.