This study was conducted to determine the effect of procurement policy, procurement planning and sustainable procurement on service delivery. The study employed a quantitative research approach and explanatory design. The target population for the study was staff and management of the Volta River Authority. Structured questionnaire was used to gather primary data. The study used SPSS version 32.0 for the data analyses. The study found that 73.6% variations in service delivery were explained by Procurement Policy, Procurement Planning and Sustainable Procurement. The study found that Procurement Policy (β = 0.623 ρ=0.000< 0.05) are significant determinants of service delivery thus a unit change in procurement policy will result in 62.3% change in service delivery.  Procurement Planning (β = 0.027, ρ=0.080< 0.05) are significant determinants of service delivery thus a unit change in procurement planning will result in 2.7% change in service delivery. Sustainable Procurement (β = 0.39 ρ=0.000 < 0.05) are a significant determinant of service delivery. Thus a unit change in Sustainable Procurement will result in 39% change in service delivery. From the model estimation, procurement policy was the strongest predictor of service delivery followed by sustainable procurement and lastly procurement planning. The study revealed a strong significant positive correlation between procurement policy and service delivery.  Moreover, the result showed a strong significant positive correlation between procurement planning and service delivery. Again the study found a significant positive correlation between sustainable procurement and service delivery. The study concludes that Procurement Policy, Procurement Planning and Sustainable Procurement significantly predict service delivery of VRA. The study recommends that the management of VRA must continuously invest in sustainable procurement, procurement planning and procurement policy to enhance service delivery to the public.

This study was a comparative analysis of Ghana Water Co. Ltd. and Bayport Savings and Loans Plc with respect to Green Procurement practice and organizational performance by assessing the moderating role of supplier collaboration. This study employed a quantitative research approach; a structured questionnaire was used to solicit primary data from 160 staffs of both Ghana Water Co. Ltd and Bayport Savings and Loans Plc. SPSS was used to analyze the data. From the perspective of both Ghana Water Co. Ltd. and Bayport Savings and Loans, the study found that green procurement was a significant determinant of organizational performance. Moreover, from the perspective of both Ghana Water Co. Ltd. and Bayport Savings and Loans, the study again revealed that supplier collaboration has a significant effect on organizational performance. From the perspective of Ghana Water Co. Ltd., the study again revealed that supplier collaborations significantly moderate the relationship between green procurement and organizational performance. On the other hand, from the perspective of Bayport, the study found that those supplier collaborations significantly moderate the relationship between green procurement and organizational performance. The study found both Ghana Water Co. Ltd. and Bayport Savings and Loans Plc indicated that challenges in practicing green procurement spanned from lack of top management support, lack of cooperation from the staff, weak knowledge on green procurement to the cost of fully implementing green procurement. In conclusion, the study found no clear distinctiveness between green procurement practices in both Ghana Water Co. Ltd. and Bayport Savings and Loans Plc in terms of performance, supplier collaboration and challenges. The study recommends the need for green procurement implementation among corporate entities in order to increase performance.

This study was conducted to assess the prospects and challenges of procurement performance measurement in selected technical universities in Ghana. The study employed exploratory and descriptive research designs and non-probability sampling techniques to select 120 participants. Primary data were gathered using a structured questionnaire. The study found all technical universities periodically assess procurement contribution to the university’s performance as a metric of measuring procurement performance. Majority of the employees consider the performance measuring metric is important. Also, quality of purchase is considered in procurement performance measuring metrics as important. The technical university uses response time to user demand, supplier lead times, compliance to university’s procurement guidelines, and contributions of procurement to corporate competitiveness, supplier relations and customer satisfaction as a metric of measuring procurement performance. Concerning the prospects of measuring procurement performance, the study found that 93% of procurement officers agreed that procurement prospects enhance procurement efficiency. The majority 89% indicated that procurement prospects promote better procurement control processes. Regarding the challenges, study found that lack of relevant performance indicators, difficulties in measuring supplier lead times as this was affected by various factors, inability to account for the contribution of other functions in the procurement process e.g. users and finance, lack of transparency in the procurement process was a challenge faced when measuring procurement performance. The study concludes that there are adequate measures in place to assess procurement performance in technical universities in Ghana. The study recommends that management should ensure total compliance with the public procurement act to enhance procurement efficiency.

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The study sought to assess the effect of inventory management practices on educational service delivery at Sunyani Technical University (STU). The study was guided by three specific objectives; inventory management practices in Sunyani Technical University, the relationship between inventory management practices and service delivery and the challenges in practicing inventory management at Sunyani Technical University (STU). The study adopted convenient sampling technique to sample 230 respondents. The study revealed that cycle stock (74.8%), in-transit inventories (51.3%), inventory planning and scheduling (78.3%), inventory recording (56.5%) inventory control (72.6%), material requirement planning (MRPI) (78.7%) and safety or buffer stock (57.0%) respectively are the inventory management practices used within the institution. Also the Chi-Square (χ2) analysis on the impact of inventory management practices on service delivery revealed that inventory plays an essential role within the survival of the institution and are consequently held to make sure goods are always available. The study recommends that staff on recruitment and during induction should be trained on how to handle inventory items so that the process of educational service delivery is not affected. This is because most of the teaching staff feel and think that management of inventory is not their responsibility when actually it is the inventory that facilitates their process of delivering the services expected of them.