The objective of this research is to investigate the influence of work environment, teamwork employee involvement on employee performance. The population in this study were 680 employees of the Ministry of Agriculture and Fisheries in Dili, Timor-Leste. The research sample, determined based on the Solving formula, was156. Structural Equation Modeling (SEM) -Partial Least Square (PLS) was used as the data analysis method Descriptive analysis conducted with the SPSS program, whereas inferential analysis conducted with the Smart-PLS 3.0 program. The research findings show that work environment and teamwork were not significantly related to employee performance. Employee involvement fully mediated the effect of work environment and teamwork on employee performance

Paulino Mendonca, Master Program in Management Sciences, Magister Program Institute of Business IOB. The Role of Employee Engagement Influence Work Enviroment, Teamwork on Employee Performance. Commission of Supervisor I: Dr. I Gede Riana, SE., MM, Commission of Supervisor II: Dr. Augusto Da C. Soares, SE., MM. This study aims to analysis (1) influence of the work environment on employee performance, (2) influence of the work environment on employee involvement, (3) influence of teamwork on employee performance, (4) influence of teamwork on employee involvement, (5) the effect of employee involvement on employees performance, (6) the role of employee involvement mediates the working environment relationship on employee performance, (7) the role of employee involvement mediates teamwork relationship to employee performance. The population in this study was 680 of all MAP employees at the Dili, the sample using the slovin formula so as to get 156. Data were analyzed using the Smart-PLS The research findings the work environment, teamwork, influence positive not significantly to employee performance. This research shows that work environment, teamwork is not able to improve employee performance. The effect of work involvement on employee performance found that involvement had a positive significant effect on employee performance. The role of employee involvement mediates the working environment relationship, teamwork is full mediation. Keywords: Work Environment, Teamwork, Employee Engagement, Employee Performance.

Small and medium-size businesses (SMEs) have a strategic role in national economic development, and are proven to contribute greatly towards the economic growth and employment opportunity to many local woman and girls particularly in rural and remote areas around the country. The scheme of empowering SMEs with resilience and competitiveness approaches is one of the strategic efforts needed to prioritize the ability of SMEs, based on the application of entrepreneurial and innovation characteristics plan and approach accordingly. This study aims to analyze and describe the effect of entrepreneurial and innovation characteristics around Tais weaving business performance in Timor-Leste. The results showed positive outcome with the influence of entrepreneurship and innovation characteristics, which significantly portraits positive performance of weaving Tais's business in Timor-Leste, the increasing ability to manage their businesses activities and empowering creative innovation abilities within and around their productivity efforts, promising values and achievement outcome in the future. The analysis Determination of (R2), determines the extent to which the independent variable (X) effects of the ups and downs, the dependent variable (Y), then all data calculations and analyses later details the performances using the computer program of "SPSS" (Statistic Product for Service Solution) 21". Keywords: characteristics of entrepreneurship, innovation and business performance

This study aims to determine: (1) The influence of motivation on the Organizational Citizenship Behavior of employees of the Entrepreneurship Training Agency, Dili, Timor-Leste. (2) The Effect of Organizational Commitment on Organizational Citizenship Behavior of Employees of the Entrepreneurship Training Agency, Dili Timor-Leste. (3) The Effect of Job Satisfaction on Organizational Citizenship Behavior of Employees of the Entrepreneurship Training Agency, Dili, Timor-Leste. The population in this study amounted to 33 employees who work at the Head Office of the Entrepreneurship Training Agency, Dili, Timor-Leste by determining the saturated sample of the sample with the highest to lowest respondent rates. The findings of this study are to obtain the highest average value is 42.4%. Then the lowest value obtained a value of 0.001%. Keywords: Motivation, Organizational Commitment, Job Satisfaction, and Organizational Citizenship Behavior (OCB).

The objective of this thesis is to analyze and explain: 1) The effect of product innovation to customers’ satisfaction, 2) The effect of services quality to customers’ satisfaction, 3) The effect of products’ innovation to customers’ loyalty. 4) The effect of services quality to customers’ Loyalty. And 5) The Effect of customers’ satisfaction to customers’ loyalty. The data collection in this research through distribution of questioner to customers of BNCTL Bank in Dili. The sampling technique used is non-probability sampling with purposive sampling technique, total of 80 respondents were chosen. The data is analyzed by using descriptive statistic and inferential in path analysis With SMARTPLS. The result of the research shows that innovation product and service quality have positive and significant influence to customer satisfaction and customer’s loyalty of Bank BCNTL in Dili. In addition, customer satisfaction have positive and significant influences to customer’s loyalty. Therefore, the more BNCTL banks sold their innovating products according to the needs and desires of customers by paying attention to the three indicators, the customer satisfaction and loyalty will also increase.  In addition, the better quality of service received by the customer, it will further increase the satisfaction and loyalty of customers of the BNCTL bank in Dili. Therefore, it is hoped that the bank will always pay attention to product innovations that are in accordance with the needs and desires of customers So that satisfaction and loyalty are also increases. Keywords: Product Innovation, Service of quality, Satisfaction and Customer Loyalty.