In organizations, knowledge is divided into two types: explicit and tacit knowledge. Tacit knowledge can play an important role towards company’s sustainable development and competitiveness capabilities. The crucial of tacit knowledge has been verified in relation to decision-making, time management, quality and performance in organizations. Tacit knowledge is an intangible asset and its value increases as more people share it. However, tacit knowledge sharing is not a very easy task because of its complex nature. This study aims to analyze the psychological mechanism affecting the tacit knowledge sharing (TKS) behaviour of IT employees based on psychological contract model and organizational commitment literature. Surveys were designed by structured questionnaires to collect data using convenience sampling and yielded 408 responses from IT employees working at IT industry enterprises in Ho Chi Minh City. The research hypotheses were developed and validated using structural equation modeling (SEM) approach. The results show that TKS is directly influenced partly by trust (TRU) among coworkers and three organizational commitment components such as affective, normative, and continuance commitment (AOC, COC and NOC) mediate the relationship between TRU and TKS. Based on these results, author offers some suggestions to managers in firms concerning relevant policies that enable their knowledgeable employees to share tacit knowledge.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.