RESUMO O processo de escalabilidade da inovação social ocorre quando ela busca aumentar o seu impacto social em relação aos seus usuários ou alcançar mais beneficiários. Tendo em vista a importância do tema e sua pouca exploração por artigos científicos com casos empíricos, o presente estudo busca verificar como ocorre o processo de escalabilidade da inovação social, descrevendo os elementos que dificultam e os que auxiliam esse processo usando como base o modelo proposto por Morais-da-Silva, Takahashi e Segatto (2016). Para isso, foi realizada uma pesquisa no Banco Palmas, primeiro banco comunitário do Brasil. Como resultado, foi possível observar que além dos fatores destacados pelo modelo utilizado, os canais de comunicação de mídia tiveram um papel fundamental da difusão da inovação social. Além disso, as experiências do líder e da própria organização em relação aos negócios tradicionais não foram observadas. Ademais, melhor do que receber recursos de fontes filantrópicas seria se a Inovação Social conseguisse ser independente financeiramente. Entre as contribuições práticas, são fornecidos elementos que os gestores que desejam aumentar o impacto de sua inovação social devem analisar para planejar suas ações.

The general objective of the research is to investigate how the dimensions of social innovation, in light of the Tardif and Harrisson (2005) model, manifest themselves in projects aimed at children and young people in a state of social vulnerability. Meeting the various social needs, such as education, health and income takes place in the third sector, which, by producing a social innovation, promotes the development and well-being of the population (Tondolo, 2013). Thus, social innovation is expressed as the cooperation of individuals who seek to meet unmet social demands through innovative solutions, producing more quality of life (Bignetti, 2011). Tardif and Harrisson (2005) elaborated a model with dimensions of social innovation after studying 49 cases. This research is qualitative, descriptive and exploratory in nature. The research strategy was chosen to develop a comparative case study. Data were collected through semi-structured interviews, documentary research and direct observation. The data analysis used was content analysis, with the aid of Atlas.ti 7.5 software. The first case does not completely fit the denomination for methodological issues, as it does not present some fundamental characteristics of a social innovation, according to Tardif and Harrisson (2005). However, the second case fits, but with caveats for the non-participation specifically of children in the decision-making process. This does not detract from the work performed in both cases. Furthermore, elements not covered in detail in a model, but apparently characteristic of the analyzed context, are explained to be better studied in the future.

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Purpose - Evaluate the actions aimed at sustainability in the public sector from their stages of maturity in the context of institutions participating in the Sustenta Paraná Network. Methodology – We analyzed data collected through semi-structured interviews with managers responsible for creating and implementing sustainability projects in three public agencies participating in the Sustenta Paraná Network. Analyses also included information available on the official websites of the organizations, as well as documents from alignment meetings between institutions participating in the Rede Sustenta Paraná. The content analysis technique employed the software ATLAS.ti. Findings - The organizations demonstrated similarities, such as that internal motivation comes from management and those responsible for sustainability. All the organizations presented the need for extensive work to raise employee awareness. Besides that, were confirmed that the changes of public sector makes suppliers need to adapt, demonstrating their influence on their chain and market. However, they also presented significant differences, and each organization is at a distinct stage in the model studied. Originality - The contribution of this study is to expand and allow a better understanding of public organizations. Furthermore, two theoretical frameworks, typically used in the analysis of private organizations, were employed simultaneously. We suggest that public organizations systematize their sustainability information to make it available both to the internal and external public, such as an annual sustainability report with results achieved and ambitions.