This study aims to identify the disclosure level of corporate social responsibility CSR in the financial reports of Jordanian pharmaceutical Public shareholding companies listed at Amman Stock Exchange (ASE), and to achieve this goal, researchers studied number of CSR elements, which can be represented in employees, society, product, power, and the environment, where the sample consisted of all (11) Jordanian pharmaceutical companies listed at ASE, which have data available in this financial market during the period (2014-2016). In order to achieve the objectives of the study, a CSR was built which consists of (26) factors, depending on a number of previous studies, laws, and annual financial reports of these companies. The study results found that overall ratio of the CSR amounted to approximately 46%, where the highest percentage of disclosure reached 69% and the lowest was 12%. The results also showed that different company size through (total assets) had nothing to do with the quality and level of CSR disclosure. The study recommended that companies should focus on their role in CSR from the inside, through the employee’s element, the need to focus on elements, such as occupational safety and health insurance, and to increase employee’s efficiency through training, and rehabilitation.

The study has been aimed to know the impact of Employee Empowerment on CI of health care between hospitals (government and private). The required data for the purpose of this study were collected by a questionnaire designed on the basis of related practices. It consisted of 73 items divided into two domains, the first one to measure employee empowerment practices (37 items), and the second one to measure CI practices (36 items). The study sample was applied to the (326) respondents; The total number of respondents from hospitals was 326; That is, 76% of the total number of the target group, which is (431) respondents, with a response rate of 96%, which is high percent because the researcher distributed the questionnaires personally. Using IBM SPSS and a comparative descriptive-analytical approach. Three themes emerged from the respondents’ trends. First, the existence of employee empowerment application in government hospitals was moderately level, and in private hospitals was in a high level, and also the existence of CI application in government hospitals was in a low level, and in private hospitals was in a high level. Second, there is a strong correlation between employee empowerment and CI of health care in hospitals (government, private). Third, there is statistically significant impact at the level (α ≤ 0.05) of the Employee empowerment on CI of health care whether the dimensions of CI are combined or fragmented in hospitals. The limitation of this study was in fixed bureaucracy structure in governmental hospitals and competitiveness issues in private hospitals. The study dealt with a dependent variable that was rarely studied by previous Arab studies and also rarely comparative study between profit and nonprofit hospitals.

Jordanian telecommunications companies deal with many turbulent conditions characterized by a high degree of complexity, intense competition, and changes in customer needs. Therefore, they had to pay attention to achieving organizational excellence and making changes that could enhance their capabilities.This study aims to reveal the role of organizational agility for Jordanian telecommunications companies in enhancing their organizational excellence by determining the impact of organizational agility. The paper chose some dimensions (organizational sensitivity, collective commitment, and resource development) to analyze how to achieve organizational excellence by applying the mediating role of strategic intelligence to the relationship between independent and dependent variables.The study used the descriptive analytical approach. Three hundred questionnaires were distributed to collect data; two hundred and seventy-seven were retrieved and deemed valid. SPSS and AMOS 23 were used for data analysis and hypotheses testing. According to managers in Jordanian telecommunications companies, the results showed a positive and significant correlation between organizational agility and organizational excellence. The path coefficient is 0.63, which is significant at the level of 0.01, and R2 = 0.41, which means that 41% of the variance of competitive advantage can be explained by the variance in organizational agility. In addition, it was concluded that there is a significant, direct effect between strategic intelligence and organizational excellence and an indirect effect of strategic intelligence on the relationship between organizational agility and organizational excellence.

The study aimed to identify the impact of total quality management (TQM) implementation obstacles on (TQM) level implementation at Jordanian private universities, through identifying the level of (TQM) constraints and identifying the level of total quality management implementation from the standpoint of academic deans and department chairs. To achieve the objectives of the study, the researcher developed a questionnaire for identifying obstacles of (TQM) implementation (top management obstacles, human resources obstacles, financial resources obstacles, educational technology obstacles, relation with society obstacles, and organizational culture obstacles) and the level of total quality management. The sample consisted of (234) academic deans and department chairs at Jordanian private universities. The sample was selected randomly, and in light of this, data was collected and analyzed using the statistical package for social sciences (SPSS). The research most important findings and conclusions are: 1) The arithmetic mean of the estimates of academic deans and department chairs at Jordanian private universities towards the obstacles of total quality management implementation were high. 2) The arithmetic mean of the estimates of academic deans and department chairs at Jordanian private universities towards total quality management implementation were moderate. 3) The organizational culture obstacles were ranked first in the impact on the level of total quality management implementation, it interpreted (36%) of the variance in the level of total quality management implementation. هدفت الدراسة إلى توضيح أثر معوقات تطبيق ادارة الجودة الشاملة في الجامعات الخاصة الأردنية على مستوى تطبيقها من وجهة نظر عمداء الكليات ورؤساء الأقسام الأكاديمية.ولتحقيق أهداف الدراسة قام الباحث بتطوير استبانة للكشف عن معوقات تطبيق ادارة الجودة الشاملة (معوقات الادارة العليا، معوقات الموارد البشرية، معوقات الموارد المالية، معوقات التقنية التعليمية، معوقات العلاقة مع المجتمع، معوقات الثقافة التنظيمية)، ومستوى تطبيق ادارة الجودة الشاملة في الجامعات الخاصة الأردنية، وتكونت عينة الدراسة من (234) عميداً ورئيس أكاديمي في الجامعات الخاصة الأردنية تم اختيارهم بالطريقة العشوائية، وفي ضوء ذلك جرى جمع البيانات وتحليلها باستخدام الحزمة الإحصائية للعلوم الاجتماعية (SPSS). ومن أبرز النتائج التي تم التوصل إليها: 1) أن المتوسطات الحسابية لتقديرات العمداء ورؤساء الأقسام نحو معوقات تطبيق ادارة الجودة الشاملة عالية. 2) أن المتوسطات الحسابية لتقديرات العمداء ورؤساء الأقسام نحو مستوى تطبيق ادارة الجودة الشاملة متوسطة. 3) إن معوقات الثقافة التنظيمية قد احتلت المرتبة الأولى في التأثير على مستوى تطبيق ادارة الجودة الشاملة حيث فسرت ما مقداره (36% ) من التباين في مستوى تطبيق ادارة الجودة الشاملة.

Purpose: The objective of this study was  investigate the effect of internal corporate social responsibility on intellectual capital and testing the moderate effect of organizational culture between the dependent and independent variables in the Jordanian banking sector.   Theoretical framework: Internal corporate social responsibility(ICSR) ,Intellectual capital (IC), and  organizational culture (OC)  are usually considered three crucial pillars to increase firms’ performance in the urban world. Nevertheless, in Arabian  countries such as Jordan, these pillars have not received adequate consideration from specialists.   Design/methodology/approach:  The researcher designed a questionnaire based on the objectives and hypotheses of the study. The researcher distributed 350 questionnaires. 336 questionnaires have been retrieved. SPSS and Smart  PLS 4was used to analyze the collected data and test the hypotheses.   Findings: Study results showed a positive and significant correlation between Internal corporate social responsibility and intellectual capital , from the standpoint of managers in Jordanian Banking sector. Organizational culture plays a moderating role in the relationship between Internal corporate social  responsibility and intellectual capital.   Research, Practical & Social implications: Some managerial implications for bank managers in Jordanian banking sector have emerged based on the findings of this study.   Originality/value: As far as the author is aware, this is the first empirical study conducted to examine the interrelationship between internal corporate  social responsibility, organizational culture and  intellectual capital, and their combined effects Arabian  countries such as Jordan.