Purpose -While it is well known that leadership can play an important role in engendering effective knowledge management activity, relatively little is known about which styles of leadership are most appropriate for this task. The purpose of this paper is to contribute to theory by exploring dimensions of leadership as presented by Avolio and Bass (Transformational, Transactional and Passive-Avoidance Leadership) and the dimensions of organisational knowledge management activity as presented by Maier and Mosley through a survey of primary knowledge managers from information and communications technology (ICT) organisations in the UK. Design/methodology/approach -The paper presents the results of a quantitative survey of 111 primary knowledge managers from ICT organisations in the UK. Findings -The key finding is that when primary knowledge managers within organisations adopt the Transformational and Transactional leadership styles, there is a notable increase in knowledge management activity. Given the results, the authors argue that organisations must be cognisant of the leadership style adopted by their knowledge managers and that it is important that both the Transformational and Transactional leadership styles are mastered and can be employed by knowledge managers within organisations. Originality/value -The paper provides analysis of two well-known leadership styles and a full range of knowledge management activity, providing insights for practitioners and theorists alike.
For many UK higher education business schools, the continued recruitment of UK, EU and international students is crucial for financial stability, viability and independence. Due to increasingly competitive funding models across the sector, many institutional leaders and administrators are making decisions typical of highly marketised consumer environments. Thus, this paper explores academics' perceptions of the impact of consumerisation in UK higher education business schools. To achieve this, 22 business school academics were interviewed within three UK higher education institutions (HEIs) in the North of England. Participants had a minimum of three years teaching experience. Data was analysed using template analysis taking an interpretive approach. The findings indicate that academics perceived the introduction of tuition fees to have been the catalyst for students increasing demonstration of customer-like behaviour: viewing the education process as transactional, with the HEI providing a 'paid for' service. It is argued that these changes in UK higher education have created tensions between university leaders and academics, creating genuine dilemmas for those with decision-making responsibilities who must balance academic integrity and long-term institutional financial viability.High Educ (2018) 76:85-100
This paper explores the emergence of Machiavellian behaviour in a community of practice (CoP). The CoP was initiated by the top management team (TMT) as a management development initiative. Participants in a manufacturing setting were encouraged to engage in a series of problem‐solving tasks with counterparts from across the organization in a short‐term CoP. A qualitative case study, using in‐depth interviews, was conducted in a large processing plant in the Middle Eastern Kingdom of Bahrain. This is an empirical case study that explores employee participation in a short‐term management development programme which sought to create CoPs to enable knowledge sharing. A competitive element was introduced, and we contend this promoted behaviour which served the individuals rather than the CoP. The findings indicate that TMT intervention changes the dynamics of CoPs, reducing knowledge sharing and collaboration among community members. Recommendations are made to practitioners to be cognizant of the possibility of Machiavellian participation in CoPs.
a b s t r a c tWe investigated how students' interpersonal trust relationships impact on their willingness to share knowledge during group work and whether there is one best method of group allocation to maximise knowledge sharing. Through focus groups with 32 undergraduate and postgraduate students, we found: i) participants had limited experience of sharing skills; ii) they were more frequently engaged in sharing their beliefs, values and ideas; iii) while interpersonal relationships impacted upon the degree to which knowledge sharing took place, the major contributing factor was participants' desired outcomes. Participants identified different advantages and disadvantages for the same allocation methods depending on their motivations for attending their courses. We conclude that the most equitable approach to group work is to allow students to choose the allocation method most appropriate to their needs. Findings can assist educators in making informed decisions about group work to increase student engagement, and support cognition-based trust to enhance knowledge sharing.
One criticism of the globalisation of Business Schools is the propagation of an instrumentalist, functionalist and market-based approach to education. While programmes such as the United Nations Principles of Responsible Management Education initiative have attempted to promote more socially responsible practice and pedagogy within Business Schools, there is little evidence of significant change. Although the extant literature explores the response of educators to such initiatives, little is known about how management educators interpret and make sense of their and others’ responsibilities, particularly in the Global South. In this article, we critically explore the ways in which lecturers in a private Malaysian Business School locate social responsibility within their understanding of responsible business education. We identify dynamics of responsibilisation and elaborate the dialectical inter-relations of four dimensions of responsibility – individual, interactional, group and collective. Our findings reveal the limited impact of the disruptive potential of responsible business education in this instance. However, we argue that alternative theories of responsibility and responsibilisation, indicated in the dynamic inter-relations between the dimensions of responsibility, remain a potent source of inspiration for changes within business education. We offer suggestions to inform efforts towards transformatively oriented and socially responsible business education.
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