The growing number of electronic resources available in libraries has led to the adoption of printing as an integral part of library services. However, the high costs associated with providing printing have led many libraries to charge a printing fee. This article explores how academic libraries in the Southeastern United States are grappling with providing printing services both economically and equitably. The research finds that nearly half of the libraries surveyed are currently charging for printing, with another quarter considering charging in the future. Although no institutional characteristics appear to accompany a printing fee, the research finds that extensive planning and campuswide collaboration are essential components for the successful implementation of a fee-based printing system.

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RecorderTroubleshooting electronic resource linking issues can seem to be an insurmountable task-so many resources, so little time. Using interlibrary loan (ILL) data on requests for materials available online, the electronic resources staff at the Samford University Library detected problems with the implementation of their new link resolver. This data also provided a window into some systemic issues within the metadata of certain sources and the link resolver knowledgebase. In addition to helping us improve linking for our users, the establishment of a workflow for communicating cancelled ILL transaction data on an ongoing basis has also improved the communication between electronic resources staff and the ILL department regarding the overall linking process.

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