An exploratory study using a questionnaire was conducted among 597 full-time enrolled online students and 53 full-time online faculty teaching at a private university in the Southwest. Results are presented in frequency tables and participant feedback to compare differences and similarities of instructor and student perceptions of reasons for late assignment submission, late point policy, and leniency. Some differences in perception between student and faculty participants are noted. Further inquiry into the impact late assignment submissions, late point policies and instructor leniency have on student success rates, satisfaction, and persistence is warranted.

In a standardized curriculum, it is essential to design courses that maximize the unique qualities of each instructor while maintaining curricular consistency. By adopting a collaborative approach to course development, integrating technology intentionally, creating opportunities for instructor personalization, and supporting instructional growth, educators can ensure the benefits of unique instructor differences are utilized, resulting in an enriched online learning environment.