Millions of people irrespective of socioeconomic and demographic backgrounds, depend on Wikipedia articles everyday for keeping themselves informed regarding popular as well as obscure topics. Articles have been categorized by editors into several quality classes, which indicate their reliability as encyclopedic content. This manual designation is an onerous task because it necessitates profound knowledge about encyclopedic language, as well navigating circuitous set of wiki guidelines. In this paper we propose Neural wikipedia Quality Monitor (NwQM), a novel deep learning model which accumulates signals from several key information sources such as article text, meta data and images to obtain improved Wikipedia article representation. We present comparison of our approach against a plethora of available solutions and show 8% improvement over state-of-the-art approaches with detailed ablation studies.

Recent times have seen data analytics software applications become an integral part of the decision-making process of analysts. The users of these software applications generate a vast amount of unstructured log data. These logs contain clues to the user's goals, which traditional recommender systems may find difficult to model implicitly from the log data. With this assumption, we would like to assist the analytics process of a user through command recommendations. We categorize the commands into software and data categories based on their purpose to fulfill the task at hand. On the premise that the sequence of commands leading up to a data command is a good predictor of the latter, we design, develop, and validate various sequence modeling techniques. In this paper, we propose a framework to provide goal-driven data command recommendations to the user by leveraging unstructured logs. We use the log data of a web-based analytics software to train our neural network models and quantify their performance, in comparison to relevant and competitive baselines. We propose a custom loss function to tailor the recommended data commands according to the goal information provided exogenously. We also propose an evaluation metric that captures the degree of goal orientation of the recommendations. We demonstrate the promise of our approach by evaluating the models with the proposed metric and showcasing the robustness of our models in the case of adversarial examples, where the user activity is misaligned with selected goal, through offline evaluation. CCS CONCEPTS • Human-centered computing; • Computing methodologies → Neural networks; • Information systems → Recommender systems;

Wikipedia has been turned into an immensely popular crowd-sourced encyclopedia for information dissemination on numerous versatile topics in the form of subscription free content. It allows anyone to contribute so that the articles remain comprehensive and updated. For enrichment of content without compromising standards, the Wikipedia community enumerates a detailed set of guidelines, which should be followed. Based on these, articles are categorized into several quality classes by the Wikipedia editors with increasing adherence to guidelines. This quality assessment task by editors is laborious as well as demands platform expertise. As a first objective, in this paper, we study evolution of a Wikipedia article with respect to such quality scales. Our results show novel non-intuitive patterns emerging from this exploration. As a second objective we attempt to develop an automated data driven approach for the detection of the early signals influencing the quality change of articles. We posit this as a change point detection problem whereby we represent an article as a time series of consecutive revisions and encode every revision by a set of intuitive features. Finally, various change point detection algorithms are used to efficiently and accurately detect the future change points. We also perform various ablation studies to understand which group of features are most effective in identifying the change points. To the best of our knowledge, this is the first work that rigorously explores English Wikipedia article quality life cycle from the perspective of quality indicators and provides a novel unsupervised page level approach to detect quality switch, which can help in automatic content monitoring in Wikipedia thus contributing significantly to the CSCW community.

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Affect preferences vary with user demographics, and tapping into demographic information provides important cues about the users' language preferences. In this paper, we utilize the user demographics, and propose EMPATH-BERT, a demographic-aware framework for empathy prediction based on BERT. Through several comparative experiments, we show that EMPATHBERT surpasses traditional machine learning and deep learning models, and illustrate the importance of user demographics to predict empathy and distress in user responses to stimulative news articles. We also highlight the importance of affect information in the responses by developing affect-aware models to predict user demographic attributes.