In the presence of agency selling in emerging retail platforms, suppliers are motivated to select purely traditional reselling, agency selling or a hybrid distribution channel strategy. In this paper, considering a capacity‐constrained supplier facing a retail platform, we examine the equilibrium pricing and ordering decisions in the hybrid channel, and further analyze the impact of limited capacity on the supplier's distribution channel selection as well as equilibrium outcomes. Results show that the hybrid channel always dominates pure agency selling. In comparison to the unlimited capacity setting, we find that limited capacity motivates the supplier to select pure reselling under a low commission rate. However, under a moderate commission rate, moderate capacity motivates the supplier to select the hybrid channel. We also show that, under moderate capacity in the hybrid channel, the retail platform may order all the supplier's capacity and strategically withhold some to avoid downstream competition, and that the impact of commission rate on the capacity thresholds of withholding behavior may be nonmonotonic. Interestingly, we find that moderate capacity may benefit the supplier, the retail platform, and consumers at the same time, creating a win–win–win outcome.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.