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Today’s tourists expect to get personalized access to tourism information at anytime, from anywhere with any media. Mobile tourist guides provide the user with such a ubiquitous access. The prerequisite for this is the notion of customization, requiring awareness of the applications context together with appropriate adaptation mechanisms. Currently, there is a proliferation of mobile tourist guides, proposing an unmanageable number of diverse functionalities. This chapter sheds light on those approaches by identifying their strengths and weaknesses, thus providing the basis for next-generation mobile tourist guides. For this, an evaluation framework is used comprising detailed criteria for the two orthogonal dimensions of context and adaptation.

Ubiquitous web applications adhering to the anytime/anywhere/ anymedia paradigm are required to be customisable meaning the adaptation of their services towards a certain context. Several approaches for customising ubiquitous web applications have been already proposed, each of them having different origins and pursuing different goals for dealing with the unique characteristics of ubiquity. This paper compares some of these proposals, trying to identify their strengths and shortcomings. As a prerequisite, an evaluation framework is suggested which categorises the major characteristics of customisation into different dimensions. On the basis of this framework, customisation approaches are surveyed and compared to each other, pointing the way to next-generation customisation approaches.

Abstract. Modern Web applications are full-fledged, complex software systems. Therefore, the development of Web applications requires a methodologically sound engineering approach called Web Engineering. It is not clear, however, to which extent existing solutions from relevant areas, most notably software engineering can be reused as such for the development of Web applications and consequently, if Web Engineering is really a discipline on its own. This paper highlights the characteristics of Web application development as found in existing literature thus providing a prerequisite for analyzing the appropriateness of existing engineering solutions. The characteristics are categorized according to four dimensions, comprising the software product itself, its development, its use and evolution as a cross-cutting concern.

PurposeUbiquitous web applications (UWA) are a new type of web applications which are accessed in various contexts, i.e. through different devices, by users with various interests, at anytime from anyplace around the globe. For such full‐fledged, complex software systems, a methodologically sound engineering approach in terms of model‐driven engineering (MDE) is crucial. Several modeling approaches have already been proposed that capture the ubiquitous nature of web applications, each of them having different origins, pursuing different goals and providing a pantheon of concepts. This paper aims to give an in‐depth comparison of seven modeling approaches supporting the development of UWAs.Design/methodology/approachThis methodology is conducted by applying a detailed set of evaluation criteria and by demonstrating its applicability on basis of an exemplary tourism web application. In particular, five commonly found ubiquitous scenarios are investigated, thus providing initial insight into the modeling concepts of each approach as well as to facilitate their comparability.FindingsThe results gained indicate that many modeling approaches lack a proper MDE foundation in terms of meta‐models and tool support. The proposed modeling mechanisms for ubiquity are often limited, since they neither cover all relevant context factors in an explicit, self‐contained, and extensible way, nor allow for a wide spectrum of extensible adaptation operations. The provided modeling concepts frequently do not allow dealing with all different parts of a web application in terms of its content, hypertext, and presentation levels as well as their structural and behavioral features. Finally, current modeling approaches do not reflect the crosscutting nature of ubiquity but rather intermingle context and adaptation issues with the core parts of a web application, thus hampering maintainability and extensibility.Originality/valueDifferent from other surveys in the area of modeling web applications, this paper specifically considers modeling concepts for their ubiquitous nature, together with an investigation of available support for MDD in a comprehensive way, using a well‐defined as well as fine‐grained catalogue of more than 30 evaluation criteria.