While past research has extensively investigated how a specific product attracts attention, little is known about how the display of other products in the same visual field affects the consumer's attention. Drawing from the Biased Competition Model and the Gestalt Principles, the current research seeks to examine the effect of distracting products’ similarity and proximity on a focal product in a goal-oriented online shopping episode. Specifically, in Study 1 (n = 38), using eye-tracking, we show that consumers allocate the most visual attention to distracting products when they are both categorically similar and spatially near the focal product. We replicate this finding in Study 2 (n = 211) and results additionally suggest that under such distraction, consumers are less likely to accurately identify the focal product. Theoretical and managerial implications are discussed.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.