Existing theories on the influence of social networks on creativity focus on idea generation. Conversely, the new product development literature concentrates more on the selection of ideas and projects. In this paper we bridge this gap by developing a dynamic framework for the role of social networks from idea generation to selection. We apply findings from creativity and behavioural decision-making literature and present an in-depth understanding of the sociological processes in the front-end of the new product development process. Our framework builds on the importance of mutual understanding, sensemaking and consensus formation. The propositions focus on both network structure and content and highlight the need to have strong ties and prior related knowledge, to incorporate decision makers, and to move over time from a large, non-redundant and heterogeneous to a smaller and more cohesive network structure. We conclude with a discussion on empirical validation of the framework and possible extensions. Copyright Blackwell Publishing Ltd 2007.
In this paper we investigate the dynamics of networks of employees in the front end of the new product development process. So far, the literature has focused on network structure and has argued that sparse (low density) networks of weak ties are optimal for idea generation. In this paper we include both network structure and network content, and we emphasize the importance of strong ties, density, range, seniority and decision-maker involvement in specific phases of the front end in an environment of uncertainty, ambiguity and tacit knowledge. To test our assumptions, we mapped the full networks of 17 ideas for new product development projects over time in a longitudinal study in two research laboratories. For specific phases of the front end, we found confirmation of our expectations. In addition, it appeared that particularly strong ties between different units advance the adoption chances of ideas. The managerial implication of this latter finding is that communication with good acquaintances or friends in other units should be promoted in the front end of idea generation.
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