The term employee engagement has gained considerable popularity in the past 20 years yet it remains inconsistently defined and conceptualized. Although much has been written on the subject, little rigorous academic research has been done. This gap has resulted in a disjointed approach to understanding and developing strategies around employee engagement within organizations. This article explores the development of employee engagement through a historical lens using an integrated literature review to define and situate the concept within the HRD field by systematically reviewing and organizing literature across various disciplines and fields of study. Seminal works on the topic were identified and reviewed to gain an understanding of the topic’s development.A working definition is proposed and implications for theory, scholarship, and organizational practice are discussed.
The concept of employee engagement has garnered attention in both practitioner and academic communities and several approaches for understanding engagement have developed. Whereas many authors have taken their own approach to understanding employee engagement, others have offered reinterpretations of the concept wrapped in well-researched and documented organizational variables. Fortunately, distinct streams of literature have emerged but are widely disparate, surfacing intermittently in the fields of psychology, sociology, management, human resource development (HRD), human resource management, and health care. This lack of continuity is a significant hurdle for HRD professionals being called on to develop innovative solutions to the absence of engagement inside organizations. The purpose of this integrative literature review was to synthesize the current state of scholarly research on employee engagement. As a result, four major approaches emerged, defining the existing state of employee engagement in the academic community. Each approach is explored and interpretations offered. Implications and questions for HRD bring this article to a close.
The relationship between how an employee perceives support for participation in human resource development (HRD) practices, engagement, and turnover intent has been underrepresented in the literature. Using social exchange theory as a guiding framework, this research sought to better understand the possible linkages of HRD practices and employee engagement to turnover intentions. An Internet‐based self‐report survey battery utilizing a four‐stage preparation method was used as the primary data collection tool. Research was conducted in the health care industry ( N = 207). Linear, simultaneous, and mediated regression analyses were used to examine the variables of interest. Results suggested that participation in HRD practices and cognitive, emotional, and behavioral engagement were negatively related to turnover intent. Mediated regression analyses indicated that engagement partially mediated the relation between HRD practices and turnover intent. The findings support the utility of supporting employee participation in HRD practices to improve employee engagement and reduce turnover intent.
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