Animals rarely solve problems spontaneously. Some bird species, however, can immediately find a solution to the string-pulling problem. They are able to rapidly gain access to food hung on the end of a long string by repeatedly pulling and then stepping on the string. It is currently unclear whether these spontaneous solutions are produced by insight or by a perceptual-motor feedback loop. Here, we presented New Caledonian crows and humans with a novel horizontal string-pulling task. While the humans succeeded, no individual crow showed a significant preference for the connected string, and all but one failed to gain the food even once. These results clearly show that string pulling in New Caledonian crows is generated not by insight, but by perceptual feedback. Animals can spontaneously solve problems without planning their actions.

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New Caledonian crows have demonstrated flexible behaviour when using tools and solving novel problems. However, we do not know whether this flexibility extends to tool manufacture. Here, we show that these crows respond to different tool-using problems by altering the length of the tools that they manufacture; on average, crows made shorter tools for tasks requiring short tools and longer tools for tasks requiring long tools. They continued to do so when they could not simultaneously see the tool-manufacturing material and the apparatus requiring the use of a tool. Despite altering the length of their tools, the crows frequently did not make tools short or long enough to reliably extract the bait, though this may have been due to shortcomings in the task presented to them. Our results demonstrate that these crows have a degree of behavioural flexibility when making tools, which may be used in the wild during foraging.