The introduction of social care markets was one of the main planks of the
Conservative government's community care reforms of 1990. The
Labour government, whilst emphasising collaboration rather than competition,
has not sought to reverse this policy. What have been the consequences?
We discuss a decade of market-related change under five heads:
purchasers, providers, commissioning, care planning and delivery, and
users and carers. There have been quite substantial changes effected by
social care markets in each domain, in turn generating a number of pertinent
questions for the future success of social care policy in England. One
is the very suitability of market-like arrangements in social care. Another
is whether transaction costs are too high. More generally, are social care
markets structured in a way that will generate the efficiency improvements
that successive governments expect of them? Fourth, to what
extent will price competition damage quality of care? Finally, will commissioning
arrangements mature so as to achieve a better balance
between competitive and collaborative modes of working?
This paper considers the problems of interagency and interprofessional collaboration in community care in Great Britain from the combined perspectives of UK and US researchers. The research team drew on empirical and theoretical literature from both countries to construct a framework for analysing inter- and intra-organisational theories of joint working. This analysis, supplemented and supported by local case studies conducted by the researchers, generates a framework recommendation against which the government's initiatives for partnership working in the NHS plan 2000 and subsequently can be critically reviewed. In particular, at a time when structural integration--via Care Trusts--is being seriously considered, they highlight the vital importance of integrated systems of goal setting, authority and multidisciplinary service delivery rather than a narrow focus on structural integration alone.
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