What does it mean to an ethical businessperson, and how does an ethical businessperson create, locate, organize and evaluate business information? Critical business information literacy (CBIL) is the application of social justice to business information literacy. This paper seeks to define, discuss and realize CBIL by tracing the literatures of critical librarianship, critical management and corporate social responsibility. To establish best practices, we drew upon applications of CBIL at four institutions of different size, geography and scale. The intent is to provide spaces and foundations for further CBIL application and discussion.

Librarians at the University of Washington- Bothell and Cascadia College Campus Library engage in information literacy instruction offered in targeted courses across the curriculum. A focus of these targeted courses is multiple sections of 100-level college introduction and research writing. Most classroom instruction happens by a single librarian in front of a group of students and a faculty member. With approximately 15 librarians engaging in an average of 10 to 12 instruction workshops each academic quarter, our instruction program is robust and dynamic but lacks a built-in mechanism for observation and feedback.

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