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To respond to the globalization and fierce competition, manufacturers gradually realize the challenge of demanding customers who strongly seek for products of high-quality and low-cost, which implicitly calls for the quality improvement of the products in a cost-effective way. Traditional methods focused on specified process optimization for quality enhancement instead of emphasizing the organizational collaboration to ensure qualitative performance. This paper introduces artificial intelligence (AI) approach to attain quality enhancement by automating the selection of process parameters within the supply chain. The originality of this research is providing an optimal configuration of process parameters along the supply chain and delivering qualified outputs to raise customer satisfaction.