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This article reports on a longitudinal study of school-to-work transitions in four professions: education, social work, physiotherapy, and occupational therapy. Each of these professions is characterized by the need for an undergraduate degree for certification; extensive, supervised internships before graduation; and, to a greater or lesser extent, supervision for beginning professionals after graduation. Students in their last years of university, beginning professionals in their first years of practice, and the experienced practitioners who supervise both these groups were interviewed. The article draws on theory and data to help explain why the move from classroom to workplace is often so difficult, and make recommendations to stakeholders in the training and induction of new practitioners in these professions. The recommendations may be extrapolated to other workplaces.

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PurposeA four‐year longitudinal study was conducted on the school‐to‐work transition in four professions traditionally called “helping professions,” namely education, social work, occupational therapy, and physiotherapy. One goal of the study was to understand the nature and process of the mentoring relationships that develop and sustain newcomers in their professional life, especially the possible tension between the roles of mentor and evaluator. It was expected that this would help us in our jobs of preparing student practitioners and supporting their mentors and would offer models of practice suitable for other occupations.Design/methodology/approachTeams of researchers visited university students involved in professional training and engaged in a practicum during their final year at university. The students and their supervisors were interviewed separately according to a semi‐structured protocol, and each interview, lasting between 40 and 60 minutes, was audiotaped and transcribed.FindingsAn inherent contradiction between supervision‐as‐mentoring as the literature defines it and supervision‐as‐evaluation – as the universities and professions demand was observed. Evaluation as it is practiced often includes intangibles, even though the intended evaluation seems well‐defined.Practical implicationsAlthough this study was focused on practice in four particular professions, it is believed that the findings may be extrapolated to any enterprise where experienced practitioners are placed in a supervisory role with newcomers and are expected to perform the potentially conflicting role of mentor and evaluator. If the same person must mentor and evaluate the newcomer, they must be trained in these roles, evaluation guidelines must be clearly defined, and dialogue is of prime importance.Originality/valueThe paper focuses on the role of the universities in the preparation of new entrants to the “helping professions” and offers some suggestions for their support – which are generalizable to any workplace where beginners are trained, mentored and evaluated.