PurposeAcross the architecture, engineering and construction industry, the application of building information modelling (BIM) as a digital technology for architectural heritage is becoming increasingly relevant. However, scholarly research on the application of BIM for architectural heritage is still in its infancy stage and the research gaps and future directions of this research area are still unclear. This paper therefore aims to fill this gap by using a systematic and robust review using a mixed-method approach to show the gaps of research for BIM and architectural heritage and point to new directions for future works.Design/methodology/approachThe study includes a quantitative scientometric analysis and mapping and a qualitative study. A total of 354 articles related to BIM and architectural heritage were analysed using a combination of quantitative and qualitative tools. The qualitative study consists of a systematic literature review supported by data collected from stakeholder and training workshops on digital technologies and BIM for heritage.FindingsFindings from this study reveal the gaps in the field of heritage and BIM research according to retrieved articles from different countries and journals. Furthermore, emerging domains for future research were identified and these included: as-built modelling and 3D reconstruction; conservation, preservation and management; documentation; maintenance and restoration; virtual technology and simulation.Originality/valueThe common research challenges were identified as an integrated outcome of the findings revealed from the scientometric mapping and qualitative review and resulted in key BIM and heritage research priority recommendations relevant to researchers within this field.