In this article, we analyze the production of inequalities within the centralized water supply network of Lilongwe. We use a process-based analysis to understand how urban infrastructure is made to work and explain the disparity in levels of service by tracing the everyday practices of those who operate the infrastructure. This extends existing analyses of everyday practices in relation to urban water inequalities in African cities by focusing on formal operators, rather than water users, and looking within the networked system, rather than outside it. Our findings show that these practices work to exacerbate existing water stress in poor areas of the city. We conclude with a reflection on how understanding these practices as the product of the perceptions, rationalizations, and interpretations of utility staff who seek to manage the city's (limited) water as best they can offers insight into what is required for a more progressive urban water politics.

The disposal of unflushable products via the toilet is an enduring problem and increasing contributor to environmental and infrastructural challenges such as fatbergs, water quality and plastic pollution. Rising scientific and public interest in “throw‐away” cultures, and renewed government pressure for water and sewerage companies to act as custodians of water resources, raises questions about how and why impactful disposal practices occur and what might be done to change them. To date there has been little systematic research on unflushable products, and little is known about the routines and practices through which unflushable products find their way into wastewater systems. This paper reviews social science research including historical, sociological, and anthropological studies of cleanliness and hygiene, as well as sociotechnical approaches to the study of household practices and infrastructures to understand the challenges of unflushables. Based on this research, the paper offers a new conceptualization of the unflushables challenge. We argue that unflushables are a distributed problem, one that is not the direct consequence of either individual behavior, product design or infrastructural decline, but the outcome of myriad social, cultural and material developments in society. These include diversity in “flushing” cultures, gendered expectations in cleanliness practices; the evolution of conventions around cleanliness and hygiene; infrastructural imaginaries and expectations; and political dimensions of infrastructural development and maintenance. We demonstrate how social science research is essential in defining a new global research agenda on unflushables that further aids the design of new intervention and policy pathways. This article is categorized under: Engineering Water > Sustainable Engineering of Water Science of Water > Water Quality

Hygiene plays a key role in tipping the balance towards reduction of diarrhoeal and other infectious diseases. Yet it has often been overlooked, positioned as a “supporting rider” of water supply and sanitation services, or narrowly understood as handwashing. By focusing on handwashing infrastructure as proposed for the monitoring of Sustainable Development Goal (SDG) 6, development actors might miss the opportunity of capturing hygiene practices that are socially embedded and can act as a catalyst for change and risk reduction. We develop this argument by presenting an in-depth examination of hygiene practices in a low-income neighbourhood of Lilongwe, Malawi. Despite the high poverty levels and the constant water shortages in the area, a number of water-intensive hygiene practices are consistently carried out, proving that hygiene is central to residents’ everyday lives. Development projects should start by identifying these practices and by reflecting on the extent that these already work or can be made to work for reducing health-related risks.

Recent scholarship has called for widening investigations of cities through the analysis of everyday practices that shape urban life. Critical water studies have contributed to this emerging debate by using an everyday lens to document the diversity of practices of accessing and distributing water. Thus far, little attention has been given to the everyday practices of setting water prices and how these shape access. We contribute to this gap by investigating the practices of setting prices in two distinct service modalities within Lilongwe's water supply network. Our study reveals the hybrid and dynamic arrangements that shape pricing regimes, formed through the formal and informal negotiations on subsidies, incentives, tariff increases and distribution of profits. In these negotiations, the decision makers opportunistically mobilise their different and at times conflicting mandates (business and social) and guiding principles (equity versus cost-recovery). We conclude that pricing regimes are the outcome of intertwined structural processes and everyday practices that exacerbate uneven water flows in the city.

No abstract