In the present paper, we report findings from a study of performance appraisal interviews between middle managers and employees. The study is based on analysis of video uptake of authentic performance appraisal interviews, and through detailed examination of participant conduct and orientation, we point to structural mechanisms and institutional norms which limit the possibilities for employees to raise topics connected to negative experiences of stress in performance appraisal talk. It is argued that norms concerning ideal employeeship are shaped by a partly hidden curriculum in the organization which in turn is talked into being in the performance appraisal interviews. The study concludes that empirical attention to the social interplay in performance appraisal interactions reveal how participant conduct aligns or disaligns with institutional and social underpinnings of workplace ideals. KEy wOrdSPerformance appraisal interview / ideal worker / staff development / conversation analysis / hidden curriculum.

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The innovative contributions of third sector organizations (TSOs) to tackle work-related societal challenges are increasingly acknowledged in policy and research, but rarely in Nordic working life studies. The article helps fill this knowledge gap by an empirical mapping of efforts by Swedish TSOs to promote work inclusion among people considered disadvantaged in the regular labor market, due to age, disabilities, origin, etc. Previous studies of social innovation help distinguish their innovativeness in terms of alternative or complementary ways to perceive and promote work inclusion in regard to Swedish labor market policies. By combining various measures for providing and preparing work opportunities, addressing their participants through individualistic and holistic approaches, and managing work inclusion by varying organization, funding, and alliances, the mapped cases seem to innovatively compensate for government and market failures in the work inclusion domain to some extent, while also being limited by their own voluntary failures.

This paper bridges the theoretical gap between traditional innovation studies and more recent studies of innovation among civil society actors and contexts. The paper presents a study of the nature and function of idealistic incentives in innovativeness of non-governmental organizations (NGOs) based on case studies of two national NGOs in Sweden, the Sensus Study Association and the Church of Sweden. The results show that the idealistic incentives of a basic view of human beings focusing on dignity and solidarity in the studied cases are closely related to various forms of NGO innovativeness, including the identification of challenges and needs, the aspired change at individual, organizational and societal levels, the involvement of concerned groups, and in cross-organizational and cross-sectoral cooperation. This contributes new knowledge not only of what NGO innovation entails and how it is brought about, but also of why such processes are initiated and thus why individual, organizational and societal transformation is essential in such processes. As part of this, the probable impact of beliefs, norms, ideologies and identities on all innovation processes, regardless of sectoral context, is highlighted.