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Social media use is on the rise throughout the world. Influenced by this trend, governments of all levels and sizes are establishing their social media (like Facebook) presence due to the communication and interaction capabilities that such a presence brings. This study examines and explains the social media presence of Turkish local governments from a usability perspective. Usability studies provide governments with important empirical data about the citizens'/users' view/perception of the efficiency, effectiveness and satisfaction of web-based content. Consequently, there is a need for usability testing of government social media services.The analysis of local government social media sites through scientific usability methods, such as expert review, guidelines and eye-tracking, reveals the strengths and weaknesses of government social media services in terms of usability. The study concludes with specific recommendations for improvement of government social media presence, which are applicable, to a great extent, to governments of all levels and sizes in Turkey and elsewhere.

This paper presents the main findings of an extensive investigation of the current status of undergraduate level e-government education at public administration departments in Turkey. In the study, online program curriculums were searched to determine the state of the e-government and ICT courses. Primary data were collected from lecturers via semi-structured interviews and a questionnaire which was applied to undergraduate public administration students who have attended e-government courses during the fall semester of 2011. Syllabi of the courses were also analyzed to determine the contents of the courses. In the light of these data, the current status, risks, future prospects, and diffusion of egovernment education at public administration departments were discussed within the limits of the presentation.

In this study, been examined the emergence process of metropolitans and development process in Turkey, in conjunction with the duties and responsibilities of metropolitan administrators in disability services. Disability-oriented services were assessed on a rightsbased approach and the existing problem areas were questioned. The aim of this study is to inquire the disability-oriented services in urban areas which are shifted with different motives. In this respect, disability services at the local level and the actors involved in the process were examined through legislations and compared with the practices based on official reports.

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