Context -Motivation and job satisfaction are not the same thing, and although business organization research recognized this a long time ago, in Software Engineering research, we have not. As a result, thirty years of research on motivation in software engineering has produced knowledge on what makes software engineers generally happier, but not about how to increase their motivation. Goal -In this article, we aim to identify visible signs of a software engineer who is motivated to work. Method -We describe a field study in which 62 practitioners in Brazil reported their view of "motivation" in the context of their practical work. Data was collected by means of audio-recorded semi-structured interviews, and a thematic analysis was applied to identify the most relevant descriptors of motivation. Results -Our data reveal that (1) motivated Software Engineers are engaged, focused, and collaborative; and (2) the term "motivation" is used as an umbrella term to cover several distinct organizational behaviours that are not necessarily related to the individual´s desire to work. Conclusions -Without a clear picture of the difference between these two concepts, work-based motivation programs may not be designed effectively to address either turnover or performance issues. Overall, this work indicates the need for a more effective conceptual system to investigate and encourage both job satisfaction and work motivation in software engineering research and practice.
Context: The proper management of people can help software organisations to achieve higher levels of success. However, the limited attention paid to the appropriate use of theories to underpin the research in this area leaves it unclear how to deal with human aspects of software engineers, such as motivation and satisfaction. Objectives: This article aims to expose what drives the motivation and satisfaction of software engineers at work. Methods: A multiple case study was conducted at four software organisations in Brazil. For 11 months, data was collected using semi-structured interviews, diary studies, and document analyses. Results: The Theory of Motivation and Satisfaction of Software Engineers (TMS-SE), presented in this article, combines elements from well established theories with new findings, and translates them into the software engineering context. Conclusion: The TMS-SE advances the understanding of people management in the software engineering field and presents a strong conceptual framework for future investigations in this area.
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