A Natural Language Processing (NLP) method was used to uncover various issues and sentiments surrounding COVID-19 from social media and get a deeper understanding of fluctuating public opinion in situations of wide-scale panic to guide improved decision making with the help of a sentiment analyser created for the automated extraction of COVID-19 related discussions based on topic modelling. Moreover, the BERT model was used for the sentiment classification of COVID-19 Reddit comments. These findings shed light on the importance of studying trends and using computational techniques to assess human psyche in times of distress.

A natural language processing (NLP) method was used to uncover various issues and sentiments surrounding COVID-19 from social media and get a deeper understanding of fluctuating public opinion in situations of wide-scale panic to guide improved decision making with the help of a sentiment analyser created for the automated extraction of COVID-19-related discussions based on topic modelling. Moreover, the BERT model was used for the sentiment classification of COVID-19 Reddit comments. These findings shed light on the importance of studying trends and using computational techniques to assess the human psyche in times of distress.