Recent approaches for dialogue act recognition have shown that context from preceding utterances is important to classify the subsequent one. It was shown that the performance improves rapidly when the context is taken into account. We propose an utterance-level attention-based bidirectional recurrent neural network (Utt-Att-BiRNN) model to analyze the importance of preceding utterances to classify the current one. In our setup, the BiRNN is given the input set of current and preceding utterances. Our model outperforms previous models that use only preceding utterances as context on the used corpus. Another contribution of our research is a mechanism to discover the amount of information in each utterance to classify the subsequent one and to show that context-based learning not only improves the performance but also achieves higher confidence in the recognition of dialogue acts. We use character-and wordlevel features to represent the utterances. The results are presented for character and word feature representations and as an ensemble model of both representations. We found that when classifying short utterances, the closest preceding utterances contribute to a higher degree.

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The WASSA 2017 EmoInt shared task has the goal to predict emotion intensity values of tweet messages. Given the text of a tweet and its emotion category (anger, joy, fear, and sadness), the participants were asked to build a system that assigns emotion intensity values. Emotion intensity estimation is a challenging problem given the short length of the tweets, the noisy structure of the text and the lack of annotated data. To solve this problem, we developed an ensemble of two neural models, processing input on the character. and word-level with a lexicon-driven system. The correlation scores across all four emotions are averaged to determine the bottom-line competition metric, and our system ranks place forth in full intensity range and third in 0.5-1 range of intensity among 23 systems at the time of writing (June 2017).

Dialogue act recognition is an important part of natural language understanding. We investigate the way dialogue act corpora are annotated and the learning approaches used so far. We find that the dialogue act is context-sensitive within the conversation for most of the classes. Nevertheless, previous models of dialogue act classification work on the utterance-level and only very few consider context. We propose a novel context-based learning method to classify dialogue acts using a character-level language model utterance representation, and we notice significant improvement. We evaluate this method on the Switchboard Dialogue Act corpus, and our results show that the consideration of the preceding utterances as a a context of the current utterance improves dialogue act detection.

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