Purpose
Corporate social responsibility (CSR) has become an issue in the international banking industry, where each bank must assert its stakeholders, the social fabric and the natural environment. In the same time, legitimacy which has become one of the most critical issues for corporations, can be increased in the eyes of other stakeholders or institutions by structurally or procedurally adjusting to institutional influences. By conforming to three external institutional pressures (normative, mimetic and coercive), identified by DiMaggio and Powell (1983), organizations can build, support and gain legitimacy for their activities in specific institutional environments.
Design/methodology/approach
Using a qualitative approach, this research highlights the input of neo-institutional theory in the CSR context in top Lebanese banks in Lebanon.
Findings
This paper aims to analyze the impact of neo-institutionalism and the role of stakeholders in legitimizing CSR practices in the Lebanese banking sector.
Practical implications
Top Lebanese banks cannot simply comply with institutional pressures to gain their legitimacy, they need to develop their CSR activities targeted toward legitimacy-building at the local level; as for managers they cannot simply adopt managerial perspectives instrumentally to gain societal support, they need to adapt such perspectives and practices to the local needs as expressed by their internal and external stakeholders.
Originality/value
Managers of top Lebanese banks need to proactively engage in managing institutional pressures by adopting and adapting legitimacy-seeking strategies. This study highlights that top Lebanese banks differ in their CSR orientation because of their ownership structure, number of employees and profitability.
Purpose
The purpose of this paper is to investigate the influence of the accreditation path toward legitimacy in business schools from an isomorphic and a social responsibility perspective.
Design/methodology/approach
A qualitative method is used to analyze the Association to Advance Collegiate Schools of Business (AACSB) accreditation process in three Lebanese business schools aiming at revealing a new role of corporate social responsibility (CSR) in this process.
Findings
Accreditation in business schools is a “temporary isomorphic legitimacy tool” enhanced by CSR in a continuum that may lead to sustain legitimacy in higher education once accreditation is attained.
Research limitations/implications
This research has its limitations around the external validity of the qualitative methods. In fact, the authors’ results depend on the context of the three studied business schools, and the generalization of the results was never the authors’ primary objective. Further research must be done to build and elaborate on the authors’ findings, either within the authors’ sample or within other business schools in Lebanon.
Practical implications
Corporate social responsibility (CSR) can play a major role in guaranteeing and sustaining legitimacy in the phase after accreditation. May be this was the philosophy behind the proposition of the AACSB of the new standard regarding CSR in 2013 highlighting the importance of ethics, CSR, and sustainability education in business schools.
Originality/value
Accreditation in business schools is a “temporary isomorphic legitimacy tool” enhanced by CSR in a continuum that may lead to sustain legitimacy in higher education once accreditation is attained.
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